Masters Degrees (School of Public Leadership)
Recent Submissions
-
Applying the 7-C Protocol to assess the implementation of immigration policies in the Department of Home Affairs : a case study
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : The aim of this research is to assess the implementation of immigration policies by applying the 7-C Protocol in the Department of Home Affairs (DHA) Immigration Services. The DHA ismandated with the ... -
Assessment of public participation process in the comprehensive integrated transport planning process of the City of Johannesburg : 2003-2013
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : Since the dawn of the democratically elected government in 1994, the South African Government has put public participation at the centre of all the processes involved in government programmes. Sections ... -
Improving the performance of the City of Windhoek using the balance score card performance measurement tool
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : This study researched performance measurement tools adopted by local government with a focus on the City of Windhoek. Performance measurements suitable for the public service such as the Balanced Scorecard ... -
Implementation evaluation of the universal primary education policy at Khomasdal Primary School and Gammams Primary School in the Khomas Region, Namibia
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : This thesis evaluates the implementation process of the Universal Primary Education (UPE) policy at Khomasdal Primary School and Gammams Primary School in the Khomas Region of Namibia. The literature ... -
An exploration of corruption in the health sector : a case of Zimbabwe
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : One of the main issues that have wreaked havoc in the health sector in Zimbabwe is corruption. The problem of corruption is not unique to Zimbabwe but has become universal in the health care system across ... -
Exploring behavioural challenges in supply chain management of George Municipality in order to function optimally
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : The employees working in the supply chain management Unit and environment at George Municipality are experiencing behavioural challenges, which have a negative effect on the unit’s functioning, the ... -
An investigation of a suitable change management strategy to ensure the adoption of a developmental culture by the workforce : the case of Theewaterskloof Municipality
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : Change management is a topic that has been widely discussed in the academic field over many years. This concept is gaining more importance by the day and there are several organisations searching for the ... -
Assessing community participation in the upgrade of informal settlements : a case study of the formalisation of the Democratic Resettlement Community, Swakopmund, Namibia
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : Community participation has become an important aspect in the practice of upgrading informal settlements. Since the commencement of democracy in Namibia, municipalities have increasingly been encouraged ... -
Management of the Socioeconomic Impacts of Immigration in South Africa - a Case Study of the City of Tshwane
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : Migration is interwoven in the history of mankind. Indeed ours is a history of migration (Bohning, 1978:11). However the subject has recently been associated with resentment and violence, as citizens push ... -
An assessment of the need for policy and regulation of OTT communications services in the ICT sector in South Africa
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : This research was conducted on the premise of exploring the need for policy and regulation for the over-the-top (OTT) communications services in the ICT sector in South Africa. ICT growth worldwide has ... -
Investigating good local governance for developmental local government : the case of Prince Albert Municipality
(Stellenbosch : Stellenbosch University, 2019-12) -
An assessment of customer care services in the public sector - a study of the Government Institutions Pension Fund in Namibia
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : This thesis examines the quality of service from the perspective of customers’ expectations of the quality of service compared to actual service delivery in the Government Institutions Pension Fund (GIPF). ... -
A comparison of the best method to utilise when implementing an organisational design project in local government
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : Both a district municipality and a local municipality in the Western Cape province initiated an organisational review and design project. These projects were initiated to optimise the organisational ... -
Towards an inclusive, green growth path : a review of South Africa's National Development Plan's approach to economic growth
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : To counter current challenges, South Africa’s growth path must support the greening of the economy, ensure the sustainable use of natural resources and address poverty, inequality and unemployment ... -
Shifting environmental attitudes and influencing pro-environmental behaviour through the process of managing how, when and in what way we communicate
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : Communication has immense power to create dialogue, evoke engagement, shift attitudes, influence decision-making and change behaviour through managing how, when and in what way companies communicate. O ... -
The contribution of urban agriculture to sustainable development: potential role in improving food security and reducing poverty
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : The current global environmental degradation, climate change as well as socio-economic changes and challenges that are reflected in various problems such as the ones associated with malnutrition and ... -
An investigation into the causes and impacts of land degradation, and possible management strategies and mitigation measures in the Oshana region, Northern Namibia
(Stellenbosch : Stellenbosch University, 2019-12)ENGLISH SUMMARY : Land degradation is a complex phenomenon, and its relation to various impacts has attracted research from various disciplines. Many researchers concluded that the deterioration of the environment is ... -
Exploring factors that prevent non-compliance with Basic Conditions of Employment Act; Sectoral Determination 9 : the case of Sunflower retail store, Western Cape
(Stellenbosch : Stellenbosch University, 2019-04)ENGLISH SUMMARY : The Constitution of the Republic of South Africa (1996) promotes the right to sound labour practices in the workplace. Part of this includes improved wages and working conditions. In line with the notion ... -
The effects of total quality management on organizational performance in the South African Police Service's forensic science laboratory
(Stellenbosch : Stellenbosch University, 2019-04)ENGLISH SUMMARY : The purpose of this study was to determine the effect of Total Quality Management (TQM) elements of Leadership, Employee Involvement and Customer Focus on Organisational Performance within the South African ... -
Evaluating the effectiveness of service delivery : with special focus on Stellenbosch Municipality's water supply
(Stellenbosch : Stellenbosch University, 2019-04)ENGLISH SUMMARY : Local government, which is the closest sphere of government to the people, serves to deliver services to the citizens as stipulated in the Constitution of the Republic of South Africa, Act 108 of 1996 and ...
RSS 1.0