University of Stellenbosch Business School (USB)
Recent Submissions
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Synthesizing design and informing science rationales for driving a decentralized generative knowledge management agenda
(Informing Science Institute, 2019)Aim/Purpose: In a world of rapidly expanding complexity and exponentially increasing data availability, IT-based knowledge management tools will be needed to manage and curate available information. This paper looks at a ... -
Quality of service delivered by alcoholic beverage suppliers to customers in the South African hospitality industry
(AfricaJournals, 2019)Service quality can be described as the relative distance between a customer’s expectation of how they feel a service should be performed, and their perception of how that service was executed. Anecdotal evidence suggested ... -
Wine tourism and hedonic experience : a motivation-based experiential view
(SAGE Publications, 2019)This study adopts the experiential and more specifically a hedonic view of tourism consumption to examine the nature of wine tourist motivations in a wine region destination. It also determines the effect of destination ... -
The effect of share repurchases on corporate investment policies : the South African experience
(AOSIS, 2019)Orientation: The study analysed the investment behaviour of companies that enter into share repurchases. Research purpose: The study examined the effect of share repurchases on corporate investment policies for companies ... -
Private sector development and the persistence of fragility in Sierra Leone
(V.K. Aggarwal and Cambridge University Press, 2019)Rhetoric from both domestic and international policy actors equated foreign direct investment and robust business growth in Sierra Leone with an exit from fragility. To the contrary, the trajectory of private sector ... -
Gender traits in relation to work versus career salience
(AOSIS, 2019-02-25)ORIENTATION: The concepts of work- and career-role salience are used interchangeably, yet work focuses on the short-term aspect and career on the long-term aspect. RESEARCH PURPOSE: We utilised gender traits, that is, ... -
Access to remedy through consensual processes
(2018)A growing number of non-judicial mechanisms purport to address the grievances of individuals and communities whose human rights may be adversely impacted by a business enterprise. Whether and how such mechanisms can provide ... -
Building municipal capacity : lessons from 'top down' and 'bottom up' state building
(2016)As companies engage to help build municipal capacity in South Africa, it may be useful to situate these efforts within the experience of international attempts to drive good governance and development through ‘state ... -
Business in the transition to democracy in South Africa : historical and contemporary perspectives
(2017)This paper was written as a contribution to the research initiative entitled Engaging the Business Community as a New Peacebuilding Actor. It is a joint project of the Africa Centre for Dispute Settlement (ACDS), CDA ... -
Between harmony and justice : an interview with Ivan Ormachea
(2015)Ivan Ormachea specializes in conflict prevention, conflict transformation dialogue and mediation. He works on social and environmental issues related to extractive industries, and on family, commercial, workplace and ... -
Culture of conflict resolution : an interview with Ashok Panikkar
(2015)Ashok Panikkar is a is Meta-Culture's principle consultant and a passionate conflict resolution professional. He has worked as a conflict management consultant, mediator, facilitator and trainer all over the United States, ... -
Government and governance : an interview with Giselle Ober
(2015)Giselle Ober has a PhD in the field of conflict transformation from the Institute for Conflict Analysis and Resolution at George Mason University. She has over 20 years of experience working in the conflict transformation ... -
The role of coaching and coach language in clients’ language and individual change
(Oxford Brookes University, 2019)This study explored the under-researched area of the effect of coaching on clients’ spoken and internal language, the link to individual change, as well as the effect of coach language on client language. Using a qualitative, ... -
Business coaching processes that facilitate the successful implementation of business improvement projects
(Oxford Brookes University, 2019)This article is a summary of a research assignment investigating the Business Coaching Processes (BCPs) that support the implementation of Business Improvement Projects (BIPs) in order to gain a better understanding of ... -
Incremental steps towards trust : an interview with David Plumb
(2015)David Plumb is director for Latin America at the Consensus Building Institute (CBI). David is a mediator, facilitator, trainer and researcher specializing in consensus building, negotiation, conflict resolution and ... -
Business, conflict and peaceful development
(2017)This paper was written as a contribution to the research initiative entitled Engaging the Business Community as a New Peacebuilding Actor. It is a joint project of the Africa Centre for Dispute Settlement (ACDS), CDA ... -
To flex or not to flex? Flexible work arrangements amongst software developers in an emerging economy
(AOSIS, 2019)Orientation: Professional workers increasingly have the ability to do their work outside normal working hours, while being away from the workplace or from the comfort of their homes. Advancements in technology have made ... -
How coaching aligns the psychological contract between the young millennial professional and the organisation
(AOSIS, 2019)Orientation: Coaching has the potential to align the expectations between young millennial professionals and their organisations as coaching in a business context should result in mutually beneficial outcomes valued by ... -
A guiding framework for multi-stakeholder contracting in executive coaching
(AOSIS, 2019)Orientation: Multi-stakeholder contracting provides a platform for the coaching stakeholders: the individual being coached (client), the organisation (sponsor and line manager) and the coach for achieving aligned outcomes ... -
Factors influencing dividend payout decisions : evidence from South Africa
(AOSIS, 2019)Background: Dividend payout is one of the most debated contemporary corporate finance issues. No universal theoretical model describes the factors that corporate managers consider in dividend payout decisions. This study ...
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