Browsing by Author "Berry, David Michael"

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    An assessment of procedures and techniques employed by manufacturing organisations in the Port Elizabeth/Uitenhage region to evaluate the effectiveness of their supervisory training
    (Stellenbosch : Stellenbosch University, 1995) Berry, David Michael; De Villiers, W. S.; Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Industrial Psychology.
    ENGLISH ABSTRACT: The supervisor has taken on a key role in organisations in recent years particularly because of rapid developments in the trade union movement which have resulted in changes in industrial relations practices from industry level bargaining down to shop floor interface. Organisations realising the importance of the new role having to be played by the supervisor, who in many respects has been ill-equipped to perform this role, have embarked on extensive training and development programmes to ensure that the supervisors possess the necessary knowledge, skills and attitudes to effectively perform their functions. With the increased expenditure of time and money on training programmes and because of the uncertain economic climate, training practitioners have been placed under a great amount of pressure to produce sound evidence that their programmes are effective and do make a contribution to the overall effectiveness of the organisation. The aims of this study were to find answers to the following questions: How should the evaluation of supervisory training be conducted in order to be effective? How is the evaluation of supervisory training being conducted in manufacturing organisations in the Port Elizabeth/Uitenhage region? To what extent do the procedures and techniques used by these organisations adhere to the theoretical guidelines for such evaluation?