Transforming student counselling services for a future Stellenbosch University
| dc.contributor.advisor | Fourie-Malherbe, Magda | en_ZA |
| dc.contributor.advisor | Daniels, Doria | en_ZA |
| dc.contributor.author | Sinclair, Elmien | en_ZA |
| dc.contributor.other | Stellenbosch University. Faculty of Education. Dept. of Curriculum Studies. | en_ZA |
| dc.date.accessioned | 2019-02-22T07:20:30Z | |
| dc.date.accessioned | 2019-04-17T08:09:13Z | |
| dc.date.available | 2021-03-01T03:00:12Z | |
| dc.date.issued | 2019-04 | |
| dc.description | Thesis (DPhil)--Stellenbosch University, 2019. | en_ZA |
| dc.description.abstract | ENGLISH ABSTRACT: Stellenbosch University is a transforming higher education institution (HEI) affected by political and societal changes in South Africa. In many respects this reflects transformation of higher education (HE) internationally. Increased access, especially for students from previously disadvantaged communities, and support for student success are two important factors to consider in the transformation of HE. However, there are gaps in our understanding of how centres for student counselling could or should transform to stay relevant to the changes that are occurring in HE. The study explored the transformation of the Centre for Student Counselling and Development (CSCD) as a sub-system of Stellenbosch University and answers the following research question: How could the Centre for Student Counselling and Development (CSCD) at Stellenbosch University transform to contribute optimally to student success? Interactive qualitative analysis (IQA), a qualitative research methodology that is grounded in systems theory, was used to collect data to answer the research question. Participants from three constituencies, namely Staff of the CSCD, University Staff: Non-CSCD and Students were selected to participate in focus group and individual interviews. My research confirmed that the CSCD is in need of transformation that is in line with the transformation of Stellenbosch University. The different constituencies conceptualised the transformation of the Centre differently, which is indicative of a lack of alignment between these three different sub-systems. The research confirmed that students should be the primary clientele of the CSCD and that their needs should drive the transformation. The student participants motivated for transforming HEIs to create ample opportunities that would empower them to grow by recognising their own strengths and utilising them to reach their envisioned goals. The findings of the study contribute to both practice and theory, and point to the need to substitute the problem-centred medical service delivery model with a holistic developmental approach. The study also concludes that counselling centres that function within a developmental paradigm should convey positive and empowering messages to students. They should recognise students’ wealth of experiences when they enrol at the institutions, and they should create opportunities for students’ growth and development. It is also important for counselling services to transform into open systems that promote interactions between the different sub-systems of the university. The research contributes to theory by laying the foundation for a theory that informs the future service delivery model of student counselling centres. | en_ZA |
| dc.description.abstract | AFRIKAANSE OPSOMMING: Die Universiteit Stellenbosch is 'n transformerende hoëronderwysinstelling (HOI) wat deur politieke en sosiale veranderinge in Suid-Afrika beïnvloed word. Dit reflekteer in verskeie opsigte die transformasie van hoër onderwys (HO) internasionaal. Groter toegang, veral vir studente uit voorheen benadeelde gemeenskappe, en ondersteuning vir sukses van studente is twee belangrike faktore om in die transformasie van HO te oorweeg. Ek het egter 'n gaping in kennis oor hoe studentevoorligtingsdienste moet transformeer om relevant te bly, met inagneming van die veranderinge in HO, geïdentifiseer. Die studie het die transformasie van die Sentrum vir Studentevoorligting en -ontwikkeling (SSVO), 'n substelsel van die Universiteit Stellenbosch, ondersoek en beantwoord die volgende navorsingsvraag: Hoe kan die Sentrum vir Studentevoorligting en -ontwikkeling (SSVO) by die Universiteit Stellenbosch transformeer om ‘n optimale bydrae tot sukses van studente te lewer? Interaktiewe kwalitatiewe ontleding (IKO), 'n kwalitatiewe navorsingsmetodologie gebaseer op stelselteorie, is gebruik om die transformasie van die SSVO te ondersoek en die navorsingsvraag te beantwoord. Deelnemers uit drie populasiegroepe, naamlik Personeel van die SSVO, Universiteitspersoneel: Nie-SSVO en Studente is gekies om aan fokusgroep- en individuele onderhoude deel te neem. My navorsing het bevestig dat die SSVO transformasie benodig en dat dit met die transformasie van die Universiteit Stellenbosch belyn moet wees. Die verskillende populasiegroepe het die transformasie van die sentrum op verskillende maniere gekonseptualiseer, wat aanduidend is van 'n gebrek aan belyning tussen hierdie drie substelsels. Die navorsing het bevestig dat studente die primêre kliënte van die SSVO moet wees, en dat hul behoeftes 'n bepalende rol in die transformasie van die sentrum moet speel. Die studente wat deelgeneem het, het gemotiveer vir HOIs wat aan hulle geleenthede vir bemagtiging en groei bied sodat hulle hul eie sterk punte kan herken en benut om sodoende hulle doelwitte te bereik. Die bevindings van die studie dra by tot die praktyk en teorie, en stel voor dat 'n probleemgesentreerde mediese diensleweringsmodel moet met 'n holistiese ontwikkelingsbenadering vervang word. Beradingsentrums wat binne 'n ontwikkelingsparadigma funksioneer, moet positiewe en bemagtigende boodskappe aan studente oordra. Wanneer studente by die instellings aansluit, moet beradingsentrums studente se rykdom van ervarings erken, en geleenthede skep vir studente om te groei en ontwikkel. Dit is ook belangrik dat adviesdienste omskep word in oop stelsels wat interaksies tussen die verskillende substelsels by die universiteit bevorder. Die navorsing dra by tot teorie deur 'n grondslag te lê vir die teorie van ‘n toekomstige diensleweringsmodel vir studenteberadingsdienste. | af_ZA |
| dc.description.version | Doctoral | |
| dc.embargo.terms | 2021-03-01 | |
| dc.format.extent | xiv, 255 pages | en_ZA |
| dc.identifier.uri | http://hdl.handle.net/10019.1/105703 | |
| dc.language.iso | en_ZA | en_ZA |
| dc.publisher | Stellenbosch : Stellenbosch University | en_ZA |
| dc.rights.holder | Stellenbosch University | en_ZA |
| dc.subject | Higher Education Institutions | en_ZA |
| dc.subject | Universities and colleges | en_ZA |
| dc.subject | Stellenbosch University | en_ZA |
| dc.subject | Postcolonialism -- Universities and colleges -- South Africa | en_ZA |
| dc.subject | Educational change -- Universities and colleges -- South Africa | en_ZA |
| dc.subject | Centre for Studen Counselling and Development (CSCD) | en_ZA |
| dc.subject | UCTD | |
| dc.title | Transforming student counselling services for a future Stellenbosch University | en_ZA |
| dc.type | Thesis | en_ZA |