Towards a healthcare performance assessment framework : a review

dc.contributor.authorJoubert, Bronwynen_ZA
dc.contributor.authorBam, Wouteren_ZA
dc.date.accessioned2020-03-03T14:12:46Z
dc.date.available2020-03-03T14:12:46Z
dc.date.issued2018
dc.descriptionCITATION: Joubert, B. & Bam, W. 2018. Towards a healthcare performance assessment framework : a review. In SAIIE29 Proceedings, 24-26 October 2018, Spier, Stellenbosch, South Africa.
dc.descriptionThe original publication is available at https://conferences.sun.ac.za/index.php/saiie29/saiie29/schedConf/presentations
dc.description.abstractImproving health is the fundamental goal of all health systems, and with an evident gap between the potential of the public health system and its performance, bettering the services that provide care is critical to achieving this goal. This gap creates a need to identify and understand what drives performance so as to be able to assess how the potential can be reached. Thus, this research investigates the key inputs into a performance assessment framework and develops a core set of performance dimensions that is inclusive of all the factors that affect performance.en_ZA
dc.description.urihttps://conferences.sun.ac.za/index.php/saiie29/saiie29/paper/view/3596
dc.description.versionPublisher's version
dc.format.extent16 pages
dc.identifier.citationJoubert, B. & Bam, W. 2018. Towards a healthcare performance assessment framework : a review. In SAIIE29 Proceedings, 24-26 October 2018, Spier, Stellenbosch, South Africa
dc.identifier.urihttp://hdl.handle.net/10019.1/107575
dc.language.isoen_ZAen_ZA
dc.publisherSouth African Institute for Industrial Engineering
dc.rights.holderAuthors retain copyright
dc.subjectPerformance assessment frameworken_ZA
dc.subjectPublic health -- Evaluationen_ZA
dc.subjectMedical care -- Ability testingen_ZA
dc.titleTowards a healthcare performance assessment framework : a reviewen_ZA
dc.typeConference Paperen_ZA
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