Assessment of the perception of employees on the effective administration of performance management in the Department of Water Affairs and Forestry (DWAF) head office
Date
2007-03
Authors
Molapo, Pogiso
Journal Title
Journal ISSN
Volume Title
Publisher
Stellenbosch : University of Stellenbosch
Abstract
The Department of Water Affairs and Forestry (DWAF) has employeds
about 18 000 officials in both the water and forestry domains. Employees
in the same Forestry and Water sections perform differently. For
example, some of these employees in the same sections complain that
they have no work to do, while others in the same section complain that
they have too much work. It is not clear how performance bonuses are
allocated in the same Forestry and Water sections. The situation is
affecting staff morale and eventually service delivery provided by DWAF.
DWAF has a performance management system that is currently being
implemented throughout the whole Department. As indicated, this
system is not effective and it is not applied consistently with regard to all
staff members in the same sections and also in different sections of the
dDepartment. The study seeks to analyse the causes and circumstances
why some that other employees have little work to do, while others have
too much work to do. In short, it seeks to analyse as to why the current
system is ineffective and inconsistently applied. The main methodology
that informs this study is document and data analysis and thereafter,
follow interviews with DWAF officials from different sections of DWAF.
The recommendations based on conclusions and findings of this study
are that it is important to align individual and organisational goals, that
rewards and corrective measures should be part of the performance
management system and that capacity building, training and support
interventions are essential to ensure an effective and consistent
performance management system.
Description
Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2007.
Keywords
South Africa -- Officials and employees -- Rating of, Government productivity -- South Africa, Administrative agencies -- South Africa -- Management -- Evaluation, South Africa. Dept. of Water Affairs and Forestry, Dissertations -- Public management and planning, Theses -- Public management and planning