Exploring the design of performance dashboards in relation to achieving organisational strategic goals

dc.contributor.authorBugwandeen, Keshikaen_ZA
dc.contributor.authorUngerer, Mariusen_ZA
dc.date.accessioned2019-09-05T11:54:25Z
dc.date.available2019-09-05T11:54:25Z
dc.date.issued2019
dc.descriptionCITATION: Bugwandeen, K. & Marius U. 2019. Exploring the design of performance dashboards in relation to achieving organisational strategic goals. South African Journal of Industrial Engineering, 30(2):161-175, doi:10.7166/30-2-2021.
dc.descriptionThe original publication is available at http://sajie.journals.ac.za
dc.description.abstractENGLISH ABSTRACT: Inadequate information sharing and ineffective monitoring are obstacles to strategy execution in an organisation. Performance dashboards are an information system tool used to translate theorganisation’s strategy into objectives, metrics, initiatives, and tasks for each group and individual in the organisation; however, many organisations have been unable to implement dashboards successfully. The primary objective of the research was to explore the design of performance dashboards in relation to achieving strategic goals. The literature revealed mandatory criteria for dashboard design. Dashboards are a business enablement tool, and their success rests on a structured development process with adequate stakeholder involvement.en_ZA
dc.description.urihttp://sajie.journals.ac.za/pub/article/view/2021
dc.description.versionPublisher's version
dc.format.extent15 pagesen_ZA
dc.identifier.citationBugwandeen, K. & Marius U. 2019. Exploring the design of performance dashboards in relation to achieving organisational strategic goals. South African Journal of Industrial Engineering, 30(2):161-175, doi:10.7166/30-2-2021
dc.identifier.issn2224-7890 (online)
dc.identifier.issn1012-277X (print)
dc.identifier.otherdoi:10.7166/30-2-2021
dc.identifier.urihttp://hdl.handle.net/10019.1/106425
dc.language.isoen_ZAen_ZA
dc.publisherSouthern African Institute for Industrial Engineeringen_ZA
dc.rights.holderAuthors retain copyrighten_ZA
dc.subjectDashboards (Management information systems)en_ZA
dc.subjectStrategic planningen_ZA
dc.subjectGoal setting (Strategic planning)en_ZA
dc.titleExploring the design of performance dashboards in relation to achieving organisational strategic goalsen_ZA
dc.typeArticleen_ZA
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