A network maturity mapping tool for demand-driven supply chain management : a case for the public healthcare sector

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dc.contributor.authorBvuchete, Munyaradzien_ZA
dc.contributor.authorGrobbelaar, Sara Saartjieen_ZA
dc.contributor.authorVan Eeden, Jouberten_ZA
dc.date.accessioned2022-04-26T06:24:35Zen_ZA
dc.date.available2022-04-26T06:24:35Zen_ZA
dc.date.issued2021-10-29en_ZA
dc.descriptionCITATION: Bvuchete, M., Grobbelaar, S. S. & Van Eeden, J. 2021. A network maturity mapping tool for demand-driven supply chain management : a case for the public healthcare sector. Sustainability, 13(21):11988, doi:10.3390/su132111988.en_ZA
dc.descriptionThe original publication is available at https://www.mdpi.comen_ZA
dc.descriptionPublication of this article was funded by the Stellenbosch University Open Access Funden_ZA
dc.description.abstractThe healthcare supply chain is a complex adaptive ecosystem that facilitates the delivery of health products to the end patient in a cost-effective way. However, low forecast accuracy and high demand volatility in healthcare supply chains have resulted in an increase in stockouts, operational inefficiencies, poor health outcomes, and a significant increase in supply chain costs. To cope with these challenges, organisations are trying to adopt demand-driven supply chain management (DDSCM) operating practices which have been established in other sectors such as the telecommunications, fruit, and flower industries. However, previous studies have not considered these practices in the healthcare industry, and hence no methodologies exist that support the implementation of these practices in this context. Moreover, current studies present cases where the focus has been on improving and expanding individual organisational performance, but no supply chain network-level studies exist on the healthcare industry. Therefore, this paper provides a network-level analysis when addressing DDSCM in the healthcare industry. A grounded theory-based approach coupled with a conceptual framework analysis process was used to leverage a systematized literature review methodology with the development of a network maturity mapping tool for DDSCM which was validated in the public healthcare sector.en_ZA
dc.description.urihttps://www.mdpi.com/2071-1050/13/21/11988en_ZA
dc.description.versionPublisher's versionen_ZA
dc.format.extent29 pagesen_ZA
dc.identifier.citationBvuchete, M., Grobbelaar, S. S. & Van Eeden, J. 2021. A network maturity mapping tool for demand-driven supply chain management : a case for the public healthcare sector. Sustainability, 13(21):11988, doi:10.3390/su132111988.en_ZA
dc.identifier.otherdoi:10.3390/su132111988.en_ZA
dc.identifier.other2071-1050 (online)en_ZA
dc.identifier.urihttp://hdl.handle.net/10019.1/124475en_ZA
dc.language.isoen_ZAen_ZA
dc.publisherMDPIen_ZA
dc.rights.holderAuthors retain copyrighten_ZA
dc.subjectPublic healthen_ZA
dc.subjectHealth services accessibilityen_ZA
dc.subjectMedical supplies industryen_ZA
dc.subjectDemand (Economic theory)en_ZA
dc.subjectHuman servicesen_ZA
dc.subjectBusiness logistics -- Health aspectsen_ZA
dc.titleA network maturity mapping tool for demand-driven supply chain management : a case for the public healthcare sectoren_ZA
dc.typeArticleen_ZA
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