An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station

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dc.contributor.advisorWeaver, Belinda
dc.contributor.authorKrause, Barret
dc.contributor.otherUniversity of Stellenbosch. Faculty of Economic and Management Sciences. School of Public Management and Planning.
dc.date.accessioned2011-09-12T10:44:46Z
dc.date.available2011-09-12T10:44:46Z
dc.date.issued2004-04
dc.descriptionThesis (MPA)--University of Stellenbosch, 2004.en_ZA
dc.description.abstractENGLISH ABSTRACT: The purpose of this thesis is to assess the performance appraisal system, namely the Performance Enhancement Process (PEP), of the South African Police Services at Parow. The premise of the study is that PEP is a sound policy document, but that there are potential problems with its implementation at station level. To this end, the reader is presented with an overview of the relevant literature pertaining to performance appraisals. The shift in managerial philosophy and the organisational change from a force to a service and its effect on performance appraisals are discussed. The results of the empirical study are presented and it is concluded that there are various problems with the implementation of PEP at station level. The researcher presents the following practical recommendations: - Conduct an audit; - Eliminate structural problems; - Adequate appraiser training; - Appraisee training; - Connect the PA system to other organisation systems; and - Obtain a charter from top management. The reader is then presented with a conclusion of the research.en_ZA
dc.description.abstractAFRIKAANSE OPSOMMING: Die doel van die tesis is om die prestasie waardering stelsel van die Suid Afrikaanse Polisie Dienste, naamlik die Prestasie Verbeterings Proses (PEP), te evalueer te Parow. Die uitgangspunt van die studie is dat PEP ‘n gesonde beleidsdokument is, maar dat daar egter potensiële probleme is met die implementering daarvan op stasie vlak. Om hieraan te voldoen, word die leser voorsien van ‘n oorsig oor die toepaslike literatuur betrokke tot prestasie waardering. Die verskuiwing in bestuursfilosofie en die organisatoriese verandering van ‘n mag tot ‘n diens en die effek op prestasie waardering word bespreek. Die uitslae van die empiriese studie word aangebied en die gevolgtrekking word gemaak dat daar wel verskeie probleme is met die implementering van PEP op stasievlak. Die navorser bied die volgende prakiese aanbevelings aan: - Die aanvoer van ‘n oudit; - Eliminering van struktuele probleme; - Voldoende “appraiser” opleiding; - “Appraisee” opleiding; - Opkoppeling van die waardeeringstelsel met ander organisatoriese stelsels; en - Kry ‘n handves van topbestuur. Die leser voorsien van ’n gevolgtrekking oor die studie.af
dc.format.extentvi, 102 leaves : ill.
dc.identifier.urihttp://hdl.handle.net/10019.1/16374
dc.language.isoen_ZAen_ZA
dc.publisherStellenbosch : University of Stellenbosch
dc.rights.holderUniversity of Stellenbosch
dc.subjectSouth African Police Service -- Officials and employees -- Rating ofen_ZA
dc.subjectEmployees -- Rating of -- Case studiesen_ZA
dc.subjectPerformance standards -- Case studiesen_ZA
dc.subjectAchievement motivationen_ZA
dc.subjectTheses -- Public management and planningen_ZA
dc.subjectDissertations -- Public management and planningen_ZA
dc.titleAn evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Stationen_ZA
dc.typeThesisen_ZA
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