The Application of the 7C- Protocol to Assess Compliance with Public Procurement Prescripts in the Procurement of ICT Services in the Garden Route District Municipality
| dc.contributor.advisor | Quinot, Geo | en_ZA |
| dc.contributor.author | Damons, Salman | en_ZA |
| dc.contributor.other | Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership. | en_ZA |
| dc.date.accessioned | 2025-01-30T11:58:12Z | |
| dc.date.available | 2025-01-30T11:58:12Z | |
| dc.date.issued | 2024-12 | |
| dc.description | Thesis (MPA)--Stellenbosch University, 2024. | en_ZA |
| dc.description.abstract | Understanding non-compliance with legislation that governs procurement in public entities necessitates an understanding of how these rules are experienced by those who implement them. This study investigates the implementation of public procurement policies in municipalities, with a specific focus on the procurement of Information and Communication Technology (ICT) services. The core research question investigates how public procurement rules, and their enforcement affect municipalities abilities to procure ICT services. The study assesses the implementation of public procurement regulations using the 7C Protocol to identify areas for improvement and propose measures to strengthen procurement procedures, boost transparency, and minimize corruption in Garden Route District Municipality. According to the research findings, the number of administrative difficulties faced by public procurement practitioners is an indicator of the efficiency and effectiveness of procurement policies. There are noted challenges in implementing supply chain management (SCM) and procurement legislation and procedures. Non-compliance with SCM policy and laws is because of poor procurement planning, a lack of knowledge and skills, insufficient operational capacity, outdated operating systems, and low staff morale and motivation. Furthermore, the study finds that effective leadership and management, integrated ICT solutions, and professionalisation of SCM personnel are all potential critical factors in addressing these challenges and improving procurement implementation. This research yields valuable insights for local governments seeking to enhance their procurement processes to ensure transparency, fairness, and efficiency in acquiring ICT services. Through incorporating the recommended measures, governments can navigate complexities and enhance service delivery to meet the evolving needs of their citizens. | en_ZA |
| dc.description.version | Masters | en_ZA |
| dc.format.extent | 120 pages : ill. | |
| dc.identifier.uri | https://scholar.sun.ac.za/handle/10019.1/131629 | |
| dc.language.iso | en | en_ZA |
| dc.publisher | Stellenbosch University | en_ZA |
| dc.rights.holder | Stellenbosch University | en_ZA |
| dc.title | The Application of the 7C- Protocol to Assess Compliance with Public Procurement Prescripts in the Procurement of ICT Services in the Garden Route District Municipality | en_ZA |
| dc.type | Thesis | en_ZA |