Exploring the perceptions of registrars on communication skills training at the department of Obstetrics and Gynaecology at Stellenbosch University
| dc.contributor.advisor | Archer, Elize | en_ZA |
| dc.contributor.author | Swart, Hester Alida | en_ZA |
| dc.contributor.other | Stellenbosch University. Faculty of Medicine and Health Sciences. Centre for Health Professions Education. | en_ZA |
| dc.date.accessioned | 2019-11-12T05:28:22Z | |
| dc.date.accessioned | 2019-12-11T06:38:15Z | |
| dc.date.available | 2021-11-12T03:00:07Z | |
| dc.date.issued | 2019-12 | |
| dc.description | Thesis (MPhil)--Stellenbosch University, 2019. | en_ZA |
| dc.description.abstract | ENGLISH SUMMARY: There is strong evidence that health outcomes are improved by effective doctor-patient communication. Additionally, poor communication between healthcare colleagues is associated with medical error. Despite this evidence, there is a lack of training and assessment of communication skills at postgraduate level in South Africa. The views and needs of registrars should be considered when designing a postgraduate communication skills curriculum as it may impact its appropriateness and effectiveness. The aim of this study was to explore registrars’ perceptions of communication skills and the training thereof. This was an exploratory qualitative study that included one-to-one interviews with ten obstetrics and gynaecology registrars at Stellenbosch University. Four strong themes emerged namely registrars’ views on communication skills in general, communicating with colleagues, postgraduate communication skills training practices, and recommendations for communication skills training. The key findings of this study reveal that registrars value communication skills and believe it could be improved with training. They emphasised communication challenges with colleagues, especially consultants. The registrars experience the communication skills training in the department as mostly informal and of variable quality. They recommended that communication skills should be formally taught and assessed. Additionally, they suggested that communication training includes ways to overcome registrar communication challenges with consultants as these likely has a negative impact on both patient care and the learning environment. This study’s results demonstrate the value of a needs assessment as part of a curriculum development initiative. | en_ZA |
| dc.description.abstract | AFRIKAANSE OPSOMMING: Die literatuur ondersteun die siening dat effektiewe dokter-pasient kommunikasie gesondheidsuitkomste verbeter. Daar is ook bewyse dat swak kommunikasie tussen gesondheidsorg-kollegas kan lei tot mediese foute. Ten spyte van hierdie bewyse, is daar ʼn tekort aan opleiding en assessering van kommunikasie-vaardighede op nagraadse vlak in Suid-Afrika. Die sienings en behoeftes van kliniese assistente behoort in ag geneem te word as deel van die ontwikkeling van ʼn nagraadse kommunikasie-vaardigheidskurriulum aangesien dit moontlik die effektiwiteit en toepaslikeid daarvan kan beinvloed. Hierdie was ʼn ondersoekende, kwalitatiewe studie wat een-tot-een onderhoude met tien obstetrie en ginekologie kliniese assistente by die Universiteit van Stellenbosch ingesluit het. Vier sterk temas was duidelik vanuit die onderhoudsdata naamlik kliniese assistente se sienings oor kommunikasie-vaardighede oor die algemeen, kommunikasie met kollegas, die opleidingspraktyke van nagraadse kommunikasie-vaardighede, en aanbevelings vir opleiding in kommunikasie-vaardighede. Die gevolgtrekkings van hierdie studie is dat kliniese assistente waarde heg aan kommunikasie-vaardighede en glo dat dit kan verbeter met opleiding. Hul het klem gele op uitdagings wanneer hul met kolleags, veral konsultante, kommunikeer. Die kliniese assistente se ondervinding van die kommunikasie-vaardighede opleiding in die department is dat dit meestal informeel en van wisselvallige kwaliteit is. Hul het aanbeveel dat kommunikasie-vaardighede opleiding en assesering geformaliseer word. Die kliniese assistente het verder ook voorgestel dat kommunikasie-vaardighede se opleidingstegnieke moet insluit rondom hoe kliniese assistente meer effektief met konsultante kan kommunikeer siende dat wrywing op hierdie vlak beide pasientversorging en die leeromgewing negatief kan beinvloed. Die uitslae van hierdie studie demonstreer die waarde van ʼn behoefte-assesering as deel van ʼn kurrikulum-ontwikkelingsinisiatief. | af_ZA |
| dc.description.version | Masters | |
| dc.embargo.terms | 2021-11-12 | |
| dc.format.extent | 62 pages : illustrations, includes annexures | |
| dc.identifier.uri | http://hdl.handle.net/10019.1/106902 | |
| dc.language.iso | en_ZA | en_ZA |
| dc.publisher | Stellenbosch : Stellenbosch University | |
| dc.rights.holder | Stellenbosch University | |
| dc.subject | Doctor-patient relationships | en_ZA |
| dc.subject | Communication in medicine | en_ZA |
| dc.subject | Physician and patient -- Study and teaching | en_ZA |
| dc.subject | UCTD | |
| dc.title | Exploring the perceptions of registrars on communication skills training at the department of Obstetrics and Gynaecology at Stellenbosch University | en_ZA |
| dc.type | Thesis | en_ZA |