Non-attendance of occupational and physiotherapy appointments at Western Cape Rehabilitation Centre : a description of associated factors

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dc.contributor.authorDe Klerk, Susanen_ZA
dc.contributor.authorEloff, Lizeen_ZA
dc.contributor.authorNaude, Zanien_ZA
dc.contributor.authorBoon, Andreaen_ZA
dc.contributor.authorCarelse, Meganen_ZA
dc.contributor.authorSteward, Michaelaen_ZA
dc.contributor.authorZaidi, Minalen_ZA
dc.date.accessioned2020-04-08T05:33:07Z
dc.date.available2020-04-08T05:33:07Z
dc.date.issued2019-12
dc.descriptionCITATION: De Klerk, S. et al. 2019. Non-attendance of occupational and physiotherapy appointments at Western Cape Rehabilitation Centre : a description of associated factors. South African Journal of Occupational Therapy, 49(3):54-63, doi:10.17159/2310-3833/2019/vol49n3a9.
dc.descriptionThe original publication is available at http://www.sajot.co.za
dc.description.abstractIntroduction: Occupational therapists and physiotherapists use outpatient follow-up appointments to continue and monitor the effectiveness and outcome of therapy interventions. Attendance of follow-up appointments is essential, as non-attendance has negative implications for both the patient and the healthcare facility. Methodology: This retrospective, cross-sectional study made use of a period sample of all outpatients with scheduled appointments between January and December 2017 (n = 837) at the Western Cape Rehabilitation Centre (WCRC). Children under the age of 18 years were excluded. Descriptive statistics were used to describe the identified variables of the sample. Logistic regression was used to determine the adjusted odds ratio for the association between non-attendances and identified covariates. Results: The sample population of 837 patients, included 516 attenders and 321 non-attenders. Factors that had an association with non-attendance included hospital classification, diagnostic category and impairment according to ICD 10 coding (p ≤ 0.05). Conclusion: This article describe factors associated with non-attendance of outpatients to scheduled occupational therapy and physiotherapy appointments at the WCRC. Further research is needed to determine the reasons for non-attendance at institutions such as WCRC which will assist in the implementation of strategies to reduce high non-attendance rates.en_ZA
dc.description.versionPublisher's version
dc.format.extent10 pages
dc.identifier.citationDe Klerk, S. et al. 2019. Non-attendance of occupational and physiotherapy appointments at Western Cape Rehabilitation Centre : a description of associated factors. South African Journal of Occupational Therapy, 49(3):54-63, doi:10.17159/2310-3833/2019/vol49n3a9.
dc.identifier.issn2310-3833 (online)
dc.identifier.issn0038-2337 (print)
dc.identifier.otherdoi:10.17159/2310-3833/2019/vol49n3a9
dc.identifier.urihttp://hdl.handle.net/10019.1/107663
dc.language.isoen_ZAen_ZA
dc.publisherThe Occupational Therapy Association of South Africa
dc.rights.holderAuthors retain copyright
dc.subjectHospitals -- Outpatient services -- Utilization -- Western Cape (South Africa)en_ZA
dc.subjectMedical appointments and schedules -- Western Cape (South Africa)en_ZA
dc.subjectOccupational therapists -- Western Cape (South Africa)en_ZA
dc.subjectPhysical therapists -- Western Cape (South Africa)en_ZA
dc.titleNon-attendance of occupational and physiotherapy appointments at Western Cape Rehabilitation Centre : a description of associated factorsen_ZA
dc.typeArticleen_ZA
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