The development of a business model innovation framework from a value network perspective applied to the prospective cemented tungsten carbide additive manufacturing sector in South Africa

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dc.contributor.advisorGrobbelaar, S. S.en_ZA
dc.contributor.advisorSacks, Natashaen_ZA
dc.contributor.authorVan Heerden, Aneen_ZA
dc.contributor.otherStellenbosch University. Faculty of Engineering. Dept. of Industrial Engineering.en_ZA
dc.date.accessioned2022-02-09T20:25:47Z
dc.date.accessioned2022-04-29T09:21:51Z
dc.date.available2022-02-09T20:25:47Z
dc.date.available2022-04-29T09:21:51Z
dc.date.issued2022-04
dc.descriptionThesis (MEng)--Stellenbosch University, 2022.en_ZA
dc.description.abstractENGLISH ABSTRACT: The adoption and implementation of Industry 4.0 technologies lead to numerous opportunities and challenges for small, medium, and micro enterprises (SMMEs), which form an important part of the manufacturing industry and the South African economy. One such technology is additive manufacturing (AM) that enables the production and delivery of new products and services. Since SMMEs are often characterised by a lack of finance, capacity, resources, and competencies, it is imperative to form part of value networks. These intentionally formed value networks, referred to in this study as strategic business nets, aim to gain or sustain a competitive advantage through collaboration among competitors to increase capacity, co-operation with customers to develop focused competencies, and collaboration with partners that provide access to complementary competencies and resources. For SMMEs, the configuration of these strategic business nets remains challenging, as well as the ability to develop applicable networked business models to create, deliver, and capture value. Therefore, SMMEs require guidance to adopt new principles in transforming their business models from the firm-level to the network-level, referred to as networked business model innovation. The aim of this study was to systematically develop a business model innovation framework from a value network perspective to support SMMEs to configure strategic business nets and develop appropriate networked business models. Furthermore, this study was focused on the application value of such a management framework and tool to the cemented tungsten carbide manufacturing industry of South Africa with a view to incorporate additive manufacturing into the sector via SMMEs. Although the use of AM techniques to produce tungsten carbide products is still an emerging research field, business related research is of utmost importance to support industry development and strengthening. Since SMMEs often cannot afford comprehensive external advisory services, lack guidance in business restructuring amidst disruptive change, and lack mature and systematic development procedures, it is imperative to focus research studies to develop self-explanatory methods and tools to guide the strategic development and growth of these SMMEs. The management framework and tool were developed, refined, and evaluated through multiple design cycle iterations, as informed by the Design Science Research Framework. Various aspects, including frameworks, concepts, elements, and activities were obtained from the business model, business model innovation and value network literature domains. Furthermore, insights were obtained from various subject-matter experts within the business, manufacturing, and AM industries. As part of the management framework, a value network visualisation or mapping tool was developed, referred to as the strategic business net configuration process, to enable users to visualise the configuration of future strategic business nets. To demonstrate the framework’s applicability and capacity to support the prospective cemented tungsten AM industry of South Africa, a type of case study was conducted. The findings and insights obtained could provide potential support for future users and key role players within the industry to build upon. Finally, the management framework was converted into a management tool using online, collaborative software that could be used by manufacturing SMMEs, or entrepreneurs that want to enter an emerging technology market.en_ZA
dc.description.abstractAFRIKAANSE OPSOMMING: Die aanvaarding en implementering van Industrie 4.0 tegnologieë lei tot talle geleenthede en uitdagings vir klein, medium en mikro-ondernemings (KMMO's), wat ‘n belagrike rol speel in die vervaardigingsbedryf en die Suid-Afrikaanse ekonomie ondersteun. Een van hierdie tegnologieë is additive manufacturing wat die produsering en lewering van nuwe produkte en dienste moontlik maak. Aangesien KMMO's soms gekniehalter word deur 'n gebrek aan finansiering, kapasiteit, hulpbronne en bevoegdhede, is dit noodsaaklik dat hulle deel vorm van waardenetwerke. Hierdie doelbewus gevormde waardenetwerke, soos na verwys in hierdie studie as strategiese sakenette, het ten doel om 'n mededingende voordeel te verkry of te behou deur samewerking met mededingers om kapasiteit te verhoog, samewerking met kliënte om spesifieke bevoegdhede te ontwikkel, asook samewerking met vennote wat toegang bied tot aanvullende bevoegdhede en hulpbronne. Die ontwikkeling van hierdie strategiese sakenette bly vir KMMNO’s uitdagend, sowel as die vermoë om toepaslike netwerk-gebaseerde besigheidsmodelle te ontwikkel. Daarom benodig KMMO's leiding om nuwe besigheidsbeginsels aan te neem en om hulle besigheidsmodelle te omskep vanaf die besigheidsvlak na die netwerkvlak, waarna verwys word in hierdie studie as netwerk gebaseerde besigheidsmodelinnovasie. Die primêre doel van hierdie studie was om sistematies 'n besigheidsmodelinnovasieraamwerk te ontwikkel vanuit 'n waardenetwerk perspektief om KMMO's te ondersteun in die ontwikkeling van strategiese sakenette asook gepaste netwerk gebaseerde besigheidsmodelle. Verder was hierdie studie spesifiek gefokus op die toepassingswaarde van so 'n bestuursraamwerk en hulpmiddel op die potensiële gebruik van additive manufacturing in die vervaardigingsindustrie van gesementeerde wolframkarbiede (cemented tungsten carbide) produkte in Suid-Afrika. Alhoewel die gebruik van additive manufacturing tegnieke vir die vervaardiging van wolframkarbiede produkte steeds 'n opkomende navorsingsveld is, is besigheidsverwante navorsing van uiterste belang ten einde die ontwikkeling van die bedryf te ondersteun. Aangesien KMMO's dikwels nie eksterne adviesdienste kan bekostig nie, sukkel met herstrukturering, en 'n tekort het aan ontwikkelingsprosedures, is dit noodsaaklik om navorsingstudies oor selfverduidelikende metodes en hulpmiddels te doen om by te dra tot die strategiese ontwikkeling en groei van hierdie KMMO's. Die bestuursraamwerk en hulpmiddel is ontwikkel, verfyn en geëvalueer deur middel van verskeie ontwerpsiklusse, soos voorgestel deur die Design Science Research raamwerk. Verskeie aspekte, insluitende teoretiese raamwerke, konsepte, elemente en aktiwiteite, is verkry uit die besigheidsmodel, besigheidsmodelinnovasie en waardenetwerke literatuurdomeine. Verder is insig verkry vanaf verskillende vakdeskundiges in die besigheids en-vervaardigings-bedrywe. 'n Waardevisualiseringshulpmiddel is ontwikkel as deel van die bestuursraamwerk, waarna verwys word in hierdie studie as die strategic business model configuration process, om gebruikers te help om strategiese sakenette te visualiseer op strategiese en taktiese vlakke. ‘n Gevallestudie is gedoen om die toepaslikheid van die raamwerk te demonstreer. Die fokus was op die potensiële gebruik van additive manufacturing om gesementeerde wolfraamprodukte in die gereedskap industrie in Suid-Afrika te vervaardig. Die bevindinge wat gemaak is en insigte wat verkry is, kan potensieël ondersteuning bied aan toekomstige gebruikers en belangrike rolspelers in die bedryf om op voort te bou. Uiteindelik is die bestuursraamwerk omskep in 'n bestuurshulpmiddel met behulp van aanlyn sagteware wat gebruik kan word deur KMMO's, of entrepreneurs wat 'n opkomende tegnologiemark wil betree.af_ZA
dc.description.versionMastersen_ZA
dc.format.extent404 pages : illustrationsen_ZA
dc.identifier.urihttp://hdl.handle.net/10019.1/124603
dc.language.isoen_ZAen_ZA
dc.publisherStellenbosch : Stellenbosch Universityen_ZA
dc.rights.holderStellenbosch Universityen_ZA
dc.subjectStrategic alliances (Business)en_ZA
dc.subjectIndustry 4.0en_ZA
dc.subjectNetworked business model innovationen_ZA
dc.subjectProduction engineering -- South Africaen_ZA
dc.subjectStrategic business neten_ZA
dc.subjectAdditive manufacturing -- South Africaen_ZA
dc.subjectCemented tungsten carbideen_ZA
dc.subjectUCTDen_ZA
dc.titleThe development of a business model innovation framework from a value network perspective applied to the prospective cemented tungsten carbide additive manufacturing sector in South Africaen_ZA
dc.typeThesisen_ZA
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