Development and empirical testing of an Explanatory Structural Model of workplace bullying in healthcare
Date
2022-04
Authors
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Journal ISSN
Volume Title
Publisher
Stellenbosch : Stellenbosch University
Abstract
ENGLISH SUMMARY: Background: Workplace bullying has negative implications for not only the victims and bystanders of this behaviour but also for the organisation as a whole. Workplace bullying is an area of interest on which limited research has been conducted, especially in South Africa. Purpose: The overall aim of the research paper is to assess the prevalence of post-traumatic stress disorder analogue symptomatology and reported symptoms of psychological ill-health among current and former victims of bullying at work to confirm the detrimental effects that workplace bullying has on the workforce. Method: The target population was all nurses employed at Private Hospitals in the Western Cape, and the sample size was 97 nurses. Various instruments were utilised to obtain the relevant information necessary for this research paper namely, the Negative Acts Questionnaire, the Work Harassment Questionnaire, the Depression Anxiety Stress Scale, the Impact of Events-Revised Scale, and the Sense of Coherence Scale. Statistica 14 was utilised to obtain the summary statistics and to obtain the results of the item analysis. SmartPLS 3 was used to conduct the PLS-SEM and to obtain such results. Results: The results show that there was a significant positive relationship between Post Traumatic Stress Disorder and Depression. It was also revealed that a significant positive relationship exists between workplace bullying and depression, Post Traumatic Stress Disorder and stress respectively. A significantly negative relationship exist between Sense of Coherence (SOC) and post-traumatic stress disorder (PTSD). SOC does not significantly moderate the relationship between workplace bullying and PTSD. It was also discovered that PTSD is a mediator between the exposure to workplace bullying and depression. Conclusion: Workplace bullying is prevalent amongst the nurses employed by Private Hospitals in the Western Cape who display symptoms of PTSD, stress and depression. The strong association between exposure to workplace bullying and PTSD, stress and depression respectively, indicates that workplace bullying is a significant source of mental ill-health.
AFRIKAANSE OPSOMMING: Geen opsomming beskikbaar.
AFRIKAANSE OPSOMMING: Geen opsomming beskikbaar.
Description
Thesis (MCom)--Stellenbosch University, 2022.
Keywords
Bullying in the workplace -- South Africa, Burn out (Psychology) -- South Africa, Primary nursing -- Psychological aspects -- South Africa, Nurses -- Job stress -- South Africa, Healthcare professionals -- Burnout -- South Africa, UCTD