ITEM VIEW

Using failure modes and effects analysis as a problem-solving guideline when implementing SPC in a South African chemical manufacturing company

dc.contributor.authorAppollis, Logan-Lee Micheen_ZA
dc.contributor.authorVan Dyk, Wynand A.en_ZA
dc.contributor.authorMatope, Stephenen_ZA
dc.date.accessioned2020-07-01T09:22:36Z
dc.date.available2020-07-01T09:22:36Z
dc.date.issued2020-05-29
dc.identifier.citationAppollis, L. L.M., Van Dyk, W. A. & Matope, S. Using failure modes and effects analysis as a problem-solving guideline when implementing SPC in a South African chemical manufacturing company. South African Journal of Industrial Engineering, 31(1):157-169, doi:10.7166/31-1-2294
dc.identifier.issn2224-7890 (online)
dc.identifier.issn1012-277X (print)
dc.identifier.otherdoi:10.7166/31-1-2294
dc.identifier.urihttp://hdl.handle.net/10019.1/108682
dc.descriptionCITATION: Appollis, L. L.M., Van Dyk, W. A. & Matope, S. Using failure modes and effects analysis as a problem-solving guideline when implementing SPC in a South African chemical manufacturing company. South African Journal of Industrial Engineering, 31(1):157-169, doi:10.7166/31-1-2294.
dc.descriptionThe original publication is available at http://sajie.journals.ac.za
dc.description.abstractENGLISH ABSTRACT: Quality management has ceased to be an operational extra, and has become imperative to doing business in a saturated market environment with demanding clients. It is now a significant component of holistic operational management. The ultimate aim remains customer satisfaction, using the most effective techniques to ensure the most efficient and cost-effective process. Statistical process control (SPC) and statistical quality control have been widely used in quality management to enhance process performance by reducing process variation. However, SPC can only be effective if implemented with a structured problem-solving tool. The diagnostic ability of statistics, coupled with a failure modes and effect analysis (FMEA) as the problem-solving methodology during an out-of-control action plan, creates an environment conducive to improving processes and empowering employees. The failure modes and effect analysis was used to identify and eliminate sources of variation, which led to a reduction in process variation by 63 per cent and a decrease in defects by 160 961 per million opportunities.en_ZA
dc.description.abstractAFRIKAANSE OPSOMMING: Gehaltebestuur is meer as net ’n operasionele ekstra, en het noodsaaklik geword vir besigheidsverwesenliking in ’n versadigde markomgewing met keurige kliënte. Dit het ontwikkel vanaf ’n operasionele ekstra tot ’n beduidende komponent van holistiese operasionele bestuur. Die uiteindelike doelwit bly kliënt tevredenheid, deur die mees effektiewe tegnieke te gebruik om die doeltreffendste en mees koste-effektiewe proses te verseker. Statistiese prosesbeheer en statistiese gehaltebeheer is wyd gebruik in kwaliteitsbestuur om proses optrede te verbeter deur die variasie te verminder. Statistiese prosesbeheer kan egter slegs effektief wees as dit met ’n gestruktureerde probleemoplossings hulpmiddel geïmplementeer word. Die diagnostiese vermoë van statistiek, tesame met ’n mislukkingsmetodes en effekte-analise as die probleem-oplossingsmetode tydens ’n probleem oplossing-aksieplan, skep ’n omgewing wat bevorderlik is vir prosesverbetering en die bemagtiging van werknemers. Die mislukkingsmetodes en effekte-analise is gebruik om bronne van variasie te identifiseer en uit te skakel, wat gelei het tot ’n afname in prosesvariasie met 63 persent en ’n afname in defekte met 160 961 per miljoen geleenthede.af_ZA
dc.description.urihttp://sajie.journals.ac.za/pub/article/view/2294
dc.format.extent13 pagesen_ZA
dc.language.isoen_ZAen_ZA
dc.publisherSouthern African Institute for Industrial Engineeringen_ZA
dc.subjectProblem solvingen_ZA
dc.subjectManufacturing engineeringen_ZA
dc.subjectTotal quality managementen_ZA
dc.subjectStatistical process controlen_ZA
dc.titleUsing failure modes and effects analysis as a problem-solving guideline when implementing SPC in a South African chemical manufacturing companyen_ZA
dc.typeArticleen_ZA
dc.description.versionPublisher's version
dc.rights.holderAuthors retain copyrighten_ZA


Files in this item

Thumbnail
Thumbnail

This item appears in the following Collection(s)

ITEM VIEW