Browsing by Author "Skhosana, Joseph Sanna"
Now showing 1 - 1 of 1
Results Per Page
Sort Options
- ItemApplying the 7-C Protocol to assess the implementation of immigration policies in the Department of Home Affairs : a case study(Stellenbosch : Stellenbosch University, 2019-12) Skhosana, Joseph Sanna; De Coning, Christo; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.ENGLISH SUMMARY : The aim of this research is to assess the implementation of immigration policies by applying the 7-C Protocol in the Department of Home Affairs (DHA) Immigration Services. The DHA ismandated with the responsibility to implement immigration policies. However, immigration policies have limitations that affect the country’s ability to adequately embrace global opportunities while maintaining public safety and national security. Immigration policies are aimed at assisting the government in knowing who is in the country and why, and their effective implementation is critical in a globalised world characterised by, for example, rapid movements of people, goods and epidemics. This research included a literature review based on public policies but, more specifically, on their implementation. The literature review revealed the complexities of policy implementation and how ignoring the variables of the 7-C Protocol, namely Content, Context, Commitment, Capacity, Clients/Coalitions, Communication and Coordination, could lead to the failure of policy implementation. The literature review also showed that policy implementation does not exist in isolation. This research gives an overview of the South African legislative framework, which guides and informs immigration policies. In this research, the focus is on the Constitution of the Republic of South Africa (1996), the Immigration Act (2002) and the Refugees Act (1998). The research provides the background to the evolution of immigration policies, with various amendments effected in South African immigration legislation post 1994. Moreover, the research highlights the challenges and complexities of implementing immigration policies, including resource constraints, administrative capacity and coordination problems. The research was both empirical and non-empirical, and non-probability purposive sampling was utilised to select participants from the following Immigration Directorates: Permits, Inspectorate, the Refugees Reception Office and Policy Development. Interviews and a questionnaire was used to collect raw data that were analysed. The findings revealed a lack of administrative capacity; inadequate political and managerial support; poor relations with clients/coalitions; and ineffective intra-organisational communication. Recommendations were made on how to improve better policy implementation by applying the 7-C Protocol instrument and for further research in immigration policies.