Browsing by Author "Sagwa, Clemence Munezero"
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- ItemThe role of the nurse leader in overseeing nursing documentation at a public hospital in Windhoek, Namibia(Stellenbosch : Stellenbosch University, 2022-04) Sagwa, Clemence Munezero; Hector, Dawn; Stellenbosch University. Faculty of Medicine and Health Sciences. Dept. of Nursing & Midwifery.ENGLISH SUMMARY: Background: Nursing documentation constitutes an integral part of nurse’s daily work and contributes towards monitoring and improving the quality of care delivered to patients. Failure in nursing documentation has been attributed to many factors such as staff shortage, lack of documentation material, limited knowledge and skills and lack of support and supervision from nurse leaders. Therefore, there is a need for nurse leaders to provide supportive supervision to positively influence nurses’ level of documentation, which is vital to healthcare quality assurance. The aim of the study was to investigate the role of the nurse leader in overseeing nursing documentation at a public hospital in Windhoek, Namibia. The objectives were to determine the formative role, the normative role and the restorative role of the nurse leader in overseeing nursing documentation. Methods. A quantitative cross-sectional, descriptive design was applied. The population comprised 332 nurses working in various departments of the study hospital and the calculated sample size was n=196. The Brigid Proctor model of clinical supervision informed the conceptual framework for the study. The researcher obtained ethical approval from the Health Research Ethical Committee (HREC) of Stellenbosch University, from the research committee of the Ministry of Health and Social Services (MOHSS); and clearance from the hospital management. Informed consent was also obtained from each participant. A pilot test was done to assess the feasibility of the study. Data were collected using a questionnaire developed by the researcher and distributed to the participants, with a return rate of N:139 (71%). Analysis of data was done by descriptive and inferential statistics. Results: The study revealed aggregate score of 50% or more of nurses were pleased with the support they received from the nurse leaders in their formative, normative and restorative role. However, not all nurses were satisfied with all aspects of the support provided by the nurse leaders in their departments. The demographic characteristics (age group, gender, qualifications, experience) of the nurses were statistically significantly (p<0.05) associated with nurses’ responses for the formative, normative and restorative domains of the Proctor model. Recommendation: A call for the hospital management to empower the nurse leader in strengthening their role of overseeing nursing documentation, which contributes to improving the quality of documentation. Conclusion: Nurse leaders in their formative, normative and restorative roles can assist subordinate nurses to become better professionals by providing them with the support needed in their daily activities which can promote proper nursing documentation and improve the quality of healthcare.