Browsing by Author "Nel-Gagiano, Zanné"
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- ItemAn investigation of a suitable change management strategy to ensure the adoption of a developmental culture by the workforce : the case of Theewaterskloof Municipality(Stellenbosch : Stellenbosch University, 2019-12) Nel-Gagiano, Zanné; Van der Molen, Karel; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.ENGLISH SUMMARY : Change management is a topic that has been widely discussed in the academic field over many years. This concept is gaining more importance by the day and there are several organisations searching for the most important change management principles and change models to ensure maximum success. The concept of developmental local government has been on everyone’s lips for a couple of decades and many municipalities are still battling to achieve the desired state of being a developmentally-focused municipality. The main focus of local government is to ensure sustainable service delivery for its community. It is, furthermore, important to ensure that the objectives in terms of the Constitution of the Republic of South Africa, 1996, are achieved to ensure a better quality of life for all. It has therefore become necessary for municipalities to change their current culture to a developmentally-focused culture. It has also become clear that if a municipality is serious to change the way that it currently functions, a change management process should be adopted and implemented. The purpose of the study is to identify the most important change management principles, change models and requirements for a change management strategy that will be relevant to municipalities. This study therefore focused on understanding the concepts of change management and developmental local government. It also explored different change management principles and change models. Theewaterskloof Municipality was used as a case study. It is faced by specific challenges and certain objectives been identified in the municipality with a view to change the culture of the organisation to a developmentally-focused culture. A wide variety of literature was considered and were individual interviews held with internal and external participants with ample knowledge of local government and change within municipalities. The information gathered was considered and recommendations were made by the researcher specifically relevant for Theewaterskloof Municipality. Other rural municipalities will also be able to benefit from these recommendations. The researcher identified specific policies and processes that will also need to be reviewed. This study will assist other municipalities by using the recommendations with regard to important principles, change models, requirements for a change management strategy and policies that should possibly be reviewed as a basis for change. It is however important to understand that there does not exist a ‘one size fits all’ change management process and one should be cautious in applying this suggested change management process as it will depend on the unique challenges and objectives of the relevant organisations.