Browsing by Author "Ndeipanda, Ellen"

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    Towards developing retention strategies: A study on the professional and administrative ataff of the Namibian Ministry of Education, Arts and Culture
    (Stellenbosch : Stellenbosch University, 2018-03) Ndeipanda, Ellen; Ndevu, Zwelinzima; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.
    ENGLISH SUMMARY: The purpose of this study was to develop retention strategies for the professional and administrative staff of the Namibian Ministry of Education, Arts and Culture (MoEAC). To fulfil this objective, the following process was undertaken:  A literature review was conducted on the theoretical explanation of the staff turnover and retention. Following this, the causes and consequences of staff turnover were explored. The overview of motivation theories was provided to understand factors surrounding employee motivation in the workplace. The literature review further covered factors determining retention and strategies used by organisations in retaining employees.  An overview of existing policies and regulatory frameworks related to deployment and management of human resources in the public service of Namibia was also conducted.  The empirical study was conducted to determine the factors influencing employees to leave Ministry of Education, Arts and Culture and strategies that management can adopt to retain its valuable employees. The study adopted both a quantitative and qualitative research design through the use of a questionnaire administered to the officials with supervisory duties and interviews with members of the senior management of the Ministry of Education, Arts and Culture. The results obtained through the two data sources were consolidated. The study established that employees of the Ministry of Education, Arts and Culture leave their jobs due to factors such as a poor management style, a lack of training and professional development opportunities, a lack of opportunities for growth, a lack of motivation and support from supervisors/management, an unfavourable working environment, insufficient remuneration/fringe benefits, a lack of coaching and mentoring, poor communication, a lack of proper coordination of activities, and bureaucracy in the system. The study further established that the Ministry of Education, Arts and Culture and Government of Namibia are faced with challenges in addressing staff retention. These challenges include the impossibility of satisfying every employee’s needs, especially in a huge ministry such as the Ministry of Education, Arts and Culture, difficulty in stopping people from seeking better opportunities and limited budget allocation to meet the high demand for salaries/benefits, including training programmes. The study also discovered that a desired change takes long to be realised due to bureaucratic government structure and this was believed to hinder efforts of addressing retention in the public service of Namibia. Based on the above findings, recommendations were made for retaining the Ministry of Education, Arts and Culture employees at its head office. These recommendations include:  Providing adequate training and career advancement;  Providing coaching and mentoring;  Compensating employees adequately by providing competitive salaries and benefits;  Adopting appropriate management approaches;  Ensuring recognition and reward for performance;  Improving organisational structure; and  Creating a motivating organisational culture. In view of the above, this study strongly recommends that the Ministry of Education, Arts and Culture adopt retention strategies for the efficient and effective service delivery in the basic education sector.