Browsing by Author "Morake, Esther"

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    An exploration of factors affecting employee motivation in chemical industries education and training authority : a South African public sector organisation
    (Stellenbosch : Stellenbosch University, 2023-12) Morake, Esther; Van der Berg-Ross, Ashlene; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.
    ENGLISH SUMMARY: In the contemporary world, employee motivation is considered a critical factor for the success and sustainability of any organisation. However, it is considered even more important in public sector organisations because the purpose of employee motivation in these organisations is to achieve public value. The aim of this study was to explore factors affecting employee motivation in the South African public sector with specific focus on the Chemical Industries Education and Training Authority (CHIETA). The study population comprised ninety-six (96) employees from various occupational levels, business units/departments, and provinces. The researcher employed a mixed-method research approach with semi-structured questionnaire and interviews used as collect data. The semi-structured questionnaire targeted all employees of CHIETA, and a purposive sampling technique was used to select a sample size of three interview participants. The quantitative data was analysed using Statistical Package for Social Sciences (SPSS) version 28 for Windows. As such, descriptive statistics based on frequencies were used to generate the frequency tables and pie charts that were used to present data while content analysis was used to analyse qualitative data. The researcher also made use of secondary data such as textbooks, journal articles, websites, electronic newspapers, relevant government publications, and organisational documents such as annual reports. The study findings, based on the analysed data, reveal that employee motivation programmes and/or strategies are not fully practiced at CHIETA. As such, several intrinsic and extrinsic factors that affect employee motivation were identified. Furthermore, some of the motivational programmes and/or strategies implemented, such as employee recognition programme, advancement, and promotional opportunities in conjunction with stressful work environment, were found to be the main drivers of employee demotivation within the organisation. Moreover, the study findings reveal that employee motivation is not outlined in the strategic objectives of the organisation. The study recommends that, for CHIETA to achieve maximum employee motivation, it is imperative that the organisation implements measures, programmes, or strategies that will detect the causes of employee demotivation and guide the organisation toward a motivated workforce. Furthermore, the organisation must prioritise employee motivation in its strategic objectives. The limitations of the study were its smaller selected target population and sample size which limited the generalisability of the study findings to other public sector organisations. For future research, a comparative study employing qualitative research approach and targeting multiple institutions in different spheres of government could improve the understanding and generalisability of factors affecting employee motivation in the South African public sector. The study is of great value to CHIETA management and other public sector organisations in the same industry. It also contributes empirical evidence to the body of knowledge and fills in the research gap that exists regarding the phenomenon of employee motivation in the South African public sector.