Browsing by Author "Louw, Gerrit Ernest"
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- ItemThe development of an executive mayoral competency model(Stellenbosch : Stellenbosch University, 2020-03) Louw, Gerrit Ernest; Van der Bank, Francois; Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Industrial Psychology.ENGLISH ABSTRACT : In South Africa, municipalities form a central part of the government delivery system. They play a pivotal role in communities by adding value to the community, by providing municipal services. Unfortunately, not all municipalities are performing as well as they should. The challenges that municipalities face require a mayor with strong leadership abilities. The objective of this study was to gain a deeper understanding of the different job outcomes of executive mayors, as well as the specific behaviour needed in order to achieve these outcomes. Moreover, this study was set out to develop a competency model specifying behavioural competencies needed to achieve specific mayoral job outcomes. An extensive literature review enabled the researcher to develop a preliminary job outcome model specifying the various job outcomes required for effective service delivery to take place. In addition, a broad competency framework was developed from the job outcome model as well as prominent leadership theories. This study followed a qualitative approach, which enabled the researcher to identify specific behaviours within each competency of the broad competency framework. The critical incident technique served as a research methodology and as a method for data collection and analysis. Interviews were conducted with 6 executive mayors from which a total of 692 critical incidents were identified signifying 33 specific behaviours. The way in which the data was collected and analysed enabled the researcher to establish direct linkages between the broad competencies and specific job outcomes and between the specific behaviours and the various job outcomes. These linkages can be tested and empirically verified in future studies. The specific behaviours underlying the broad competency categories provide a rich description of mayoral behaviour needed for effective municipal service delivery. The results of this study can be a valuable source of information for municipalities to inform the selection and development of competent executive mayors.