Browsing by Author "Loots, Anna G. J. (Anna Gertruida Johanna)"

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    An evaluation of the Stellenbosch University Student Mentor Programme
    (Stellenbosch : Stellenbosch University, 2007-03) Loots, Anna G. J. (Anna Gertruida Johanna); Mouton, Johann; Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Sociology and Social Anthropology.
    ENGLISH ABSTRACT: Student success, access to higher education and accountability are concerns of universities and communities worldwide. Universities are now implementing interventions such as mentor programmes, Supplemental Instruction and resident advisors in order to keep abreast of a changing higher education environment, and to provide broader access and support for a wider range of students. The Stellenbosch University Student Mentor Programme (SMP) was designed and implemented in 2003 as an intervention to address some of the problems encountered by first-year students at the institution. The monitoring and realising of the outcomes of the programme necessitated a comprehensive evaluation. The discussion of various theoretical paradigms forms a backdrop against which the multiple meanings of the concept of mentoring and its many practices can be understood. It is emphasised that there is no meta-narrative or grand structure that fulfils all the purposes and objectives of mentoring. The most obvious theories in the mentoring process are played out in the functionalist and the radical humanist paradigms, with the constructivists as an important catalyst in the realising of certain processes, procedures and actions. No single study has yet offered a full analysis of mentor programmes in the various paradigms, and the analysis that I present is likewise not a “final answer”, only a pliable structure to enhance the understanding of the underlying social theories as they utilise mentoring. An evaluation study on the SMP was conducted during 2005. Questionnaires and interviews were used to establish the effectiveness of programme delivery and the resulting levels of satisfaction. The evaluation was conducted with both programme monitoring and programme outcomes in mind. The programme is highly structured and managed according to the key categories of a logic model, which also provides the relevant delivery and evaluative steps. The programme has two target groups, namely the mentors (senior students) and the mentees (mainly first-year students), organised into small groups, each with a peer mentor. The monitoring and evaluation of the SMP highlights the benefits of group interaction among students, and shows the positive academic as well as psychosocial outcomes for students who attend the mentor sessions regularly. The short-term outcomes give an indication not only of the positive academic effects of the programme, but also of student experience and performance. As seen in the current study, the group in a mentoring situation fulfils an important developmental, synergistic role. Although the main aim of the design, implementation and evaluation of the SMP was to address the high dropout and failure rates of first-year students, many other advantages became apparent, and the outcomes of the programme indicate a positive effect on more than one terrain, such as unexpected growth and development for the mentors. The success of the programme can be seen as an important value-adding strategy to the university’s teaching and learning environment, as well as a cost-effective intervention to retain students.