Browsing by Author "Cloete, Christina"

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    Evaluation of middle management development program within the South African Polic Service
    (Stellenbosch : Stellenbosch University, 2015-12) Cloete, Christina; Uys, Frederik; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.
    ENGLISH ABSTRACT: The research focused on the development of middle managers within the South African Police Services in the Republic of South Africa. Management development and the current issues within the field of management development are discussed. Competencies and competency requirements for managers and specifically competency requirements for managers within a government sphere provide the background for the evaluation of the Middle Management Learning Programme (MMLP). This program is offered by the South African Police Services to their employees on middle management level. The legislative environment in which development take place within South Africa establish an understanding of the kind of issues the South African Police Service deals with when developing their middle management corps. An overview of the Acts, policies and guidelines is provided followed by the discussion of the program content of the Middle Management Learning Programme. The research makes use of a mixed method methodology through using both qualitative and quantitative research methods. The research is evaluative in nature and is evaluating the competencies taught in the programme against key competencies such as the American Management Association’s (AMA) competency model and police management competencies. A questionnaire was developed and completed by members within the South African Police Service who attended the Middle Management Learning Program over a three year period (2011-2013). This questionnaire was divided into 4 sections with section 1 covering biographical information, section 2 focused on Kirkpatrick’s (1959) four levels typology on training interventions, section three is based on The AMA competency model and the last section is based on police management competencies. The research results of the questionnaire are presented graphically in the form of histograms and tables. In competencies such as action orientation, time management, mental flexibility and agility, critical and analytical thinking, and creative thinking the research findings show that there is room for improvement on these key competencies. Recommendation is made based on these results for further development of the programme. The final chapter also makes recommendations regarding the integration of development programs into a structured framework and a potential model on development of managers within the SAPS is suggested.