Faculty of Economic and Management Sciences

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Browsing Faculty of Economic and Management Sciences by Author "Adams, Azra Leoni"

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    Exploring the non-pecuniary costs of the administrative burden of public procurement : a case of the Western Cape Department of Transport and Public Works
    (Stellenbosch : Stellenbosch University, 2021-12) Adams, Azra Leoni; Ajam, Tania; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.
    ENGLISH SUMMARY : Understanding non-compliance to legislation that governs procurement in public entities requires knowledge of how rules are experienced by those who implement them. This study is an exploration of the non-pecuniary costs of the administrative burden of public procurement, using the Western Cape Department of Transport and Public Works (DTPW) as a case study. Administrative burdens are perceived by those who experience them through various non-pecuniary costs. This study aims to identify variables contributing to these costs and link them to the efficiency and effectiveness of procurement implementation. A qualitative research design was used in this study and the research was exploratory. A sample of nine (9) respondents was selected through purposive sampling to participate in the study. Two data collection methods were used: semi-structured interviews, and the researcher’s documented observations and personal experiences following an autoethnographic approach. Thematic analysis was used to analyse the data, using the deductive approach. The findings indicate that the extent to which administrative burdens are experienced by public procurement officials is indicative of the efficiency and effectiveness of the implementation of procurement regulations and policies. Furthermore, challenges with the implementation of SCM and procurement regulation and policy were revealed. These challenges include, inter alia, noncompliance with SCM policy and regulations because of lack of procurement planning, a lack of knowledge and skills, shortage of operational capacity, outdated operating systems, low staff morale and motivation. In addition, effective leadership and management, integrated ICT solution and the professionalisation of SCM personnel were found to be key success factors to manage these challenges and improve procurement implementation. The limitations of the study were its sample size and the use of one organisation as a case study. Future research in other public entities would be beneficial in broadening insights into this research phenomenon. The study provides empirical evidence which would contribute to the body of knowledge and address the gap in this research area.