Department of Industrial Psychology
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An examination of the psychometric properties of the Gameful Experience Questionnaire (GAMEFULQUEST) in an online training environment
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: The South African corporate environment has experienced a significant digital, social, and economic upheaval provoked by the Covid-19 pandemic. Organizations have transformed and digitalized their practices ... -
Resilience and conscientiousness as predictors of burnout amongst call centre employees
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: Relevant literature relating to call centres consistently refers to the emotional nature of call centre work environments and the negative impact thereof on their employees. The purpose of this study is ... -
The moderating role of gender in the relationship between general work stress and different sources of work stress
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: Stress and burnout have quickly become buzzwords in the modern-day workplace. As such, work stress and different sources thereof, began attracting a large amount of research interest, with several studies ... -
The development and empirical evaluation of a values survey for a local government organisation : a contribution towards change management
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: Local government municipalities in South Africa are faced with a serious challenge of service delivery. One of South Africa’s biggest problems in relation to poor service delivery is the issue of government ... -
Exploring the effects of job crafting on the engagement and burnout of South African primary school teachers during the coronavirus pandemic
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: Over time, the industrial and educational psychology literature has continuously shed light on the negative aspects of the teaching occupation in South Africa. Through these studies it has been found that ... -
An integrated model of proactive behaviour : how to thrive in the Fourth Industrial Revolution
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: With the commencement of the Fourth Industrial Revolution, the discipline of Industrial Psychology plays a critical role in determining how employees and organisations can survive and thrive in the new and ... -
Development and empirical testing of an Explanatory Structural Model of workplace bullying in healthcare
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: Background: Workplace bullying has negative implications for not only the victims and bystanders of this behaviour but also for the organisation as a whole. Workplace bullying is an area of interest on ... -
Development and evaluation of an Academic Performance Structural Model for a sample of tertiary students in South Africa
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: Given the low socio-economic status of a large percentage of South African citizens, the alleviation of poverty, unemployment and income inequality poses a core concern which could partly be addressed by ... -
Intention to quit in the financial services industry : antecedents and managerial implications
(AOSIS, 2020-12)Background: A review of the literature revealed that the demanding and often challenging nature of work increases the turnover intention of employees. This trend is especially evident within the South African financial ... -
The relationship between managers' goal-setting styles and subordinates' goal commitment
(AOSIS, 2020-11)Background: Convincing employees to set aside their self-interests and commit to collective goals is essential for the effective functioning of organisations. It is critical that the impact of different managerial goal-setting ... -
How the distressed personality, job demands and resources relate to customer service agents' engagement and burnout
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: Using the Job-Demands Resources (JD-R) model as a theoretical framework, this study proposes a model that investigates the influence of the distressed personality type (Type D), job overload (i.e. a job ... -
Crafting and self-undermining in the Job Demands-Resources Model for academic staff at a South African higher education institution
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: From the ubiquitous prevalence of burnout among academic staff in higher education institutions, it is evident that academia has become a demanding profession. Today’s higher education sector has endured ... -
Development and evaluation of a longitudinal dynamic needs-action model of employee well-being : a psychological perspective
(Stellenbosch : Stellenbosch University, 2022-04)ENGLISH SUMMARY: The importance of well-being cannot be denied. Psychological well-being is a prerequisite to physical health, and is fundamental to an employee’s effective cognitive functioning, maintaining successful ... -
The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university
(Stellenbosch : Stellenbosch University, 2021-12)ENGLISH SUMMARY : Absence from the place of work (especially without a plausible reason), tardiness, and erosion of skilled employees in an organisation could disrupt work processes and adversely affect individual performance ... -
The structural validation of the secure base leadership scale within the South African context
(Stellenbosch : Stellenbosch University, 2021-12)ENGLISH SUMMARY : In today’s business climate, business leaders compete to stay relevant in a fast-paced, highly innovative, technologically orientated environment. Leadership and executive coaching are a widely recognised ... -
Self-complexity and stress in an opposite-sex dominated workplace
(Stellenbosch : Stellenbosch University, 2021-12)ENGLISH SUMMARY : The epidemic of equal gender representation in the workplace remains a current and evasive issue in the modern workplace and society at large. Female workers have long since fought the labour battle for ... -
Gender invariance of the mediating effect of perceived emotional-social support in the relationship between work-life conflict and occupational stress
(Stellenbosch : Stellenbosch University, 2021-12)ENGLISH SUMMARY : The 21st century shift brought about many changes, including the perceptions regarding traditional gender roles. As a result, the boundaries between work and family roles have blurred and men and women ... -
Investigating the relationship between emotional dissonance, emotional intelligence, and burnout in accountants
(Stellenbosch : Stellenbosch University, 2021-12)ENGLISH SUMMARY : With the ever-changing world economy, growing international competition, and technological advancements, the role of accountants has evolved from merely number-crunching to one that involves business ... -
Development and evaluation of a work engagement and job burnout structural model among service providers in the South African hospitality industry
(Stellenbosch : Stellenbosch University, 2021-12)ENGLISH SUMMARY : Hospitality employees (hereafter referred to as service providers) face stressful situations every day and must cope with the well-being burden of various job demands (Reynolds et al., 2021). In addition, ... -
Team coaching in the workplace : critical success factors for implementation
(AOSIS, 2019-04-30)Orientation: There is a scant availability of clear practice guidelines for the implementation of team coaching in organisations. Challenges and enabling factors in the implementation of team coaching require further ...