The relevance of knowledge management in the public sector : the measure of knowledge management in government

Date
2006-03
Authors
La Grange, M. E.
Journal Title
Journal ISSN
Volume Title
Publisher
Stellenbosch : University of Stellenbosch
Abstract
The knowledge economy has provided an imperative for Knowledge Management in the private sector. It can therefore be said that the KM value proposition is achieving competitive advantage through the creation, sharing and active utilisation of knowledge resources. The measurement of intangibles has similarly received significant attention in the private sector in an effort to provide a more holistic view of company value. Various measurement- and valuation models are discussed. The question is subsequently raised whether KM has any validity in the public sector taking public- and private sector differences into account. The government mandate is explored, particularly in the South African context, and two public sector drivers for KM is identified, namely the organisational- and national imperatives. Finally, an integrated framework for KM measurement in the public sector is proposed based on the dual role of KM in government.
Description
Thesis (MPhil (Information and Knowledge Management))--University of Stellenbosch, 2006.
Keywords
Public administration, Knowledge management, Information technology -- Economic aspects, Intangible property, Dissertations -- Information science, Theses -- Information science, Assignments -- Information science
Citation