Abstract:
Limited research focuses on the entrepreneurial mindset of information and communication
technology (ICT) firms, despite the opportunities in and importance of this sector for
economic growth. In this article, the entrepreneurial mindset of ICT firms is described by
using three indicators: entrepreneurial orientation, e-business initiatives and a supportive
organizational climate. Data were obtained using structured telephone interviews with 144
ICT firms. The findings indicate that the three indicators of an entrepreneurial mindset are
associated and can be linked to performance. It is recommended that managers create a
supportive climate for entrepreneurship by offering rewards, empowering employees and
providing leadership and support for initiatives.