Cross-domain online vigilance and boundary management effects on stress among knowledge workers

Date
2022-04
Journal Title
Journal ISSN
Volume Title
Publisher
Stellenbosch : Stellenbosch University
Abstract
ENGLISH SUMMARY: and social networking has become increasingly common for many. Notably, this connectivity also often spans across different life domains as the boundary between work and personal life becomes increasingly blurred due to the ubiquity of our mobile communication devices. Due to the constant and rapid changes to our socio-technological communication paradigm, it is important that potentially negative outcomes related to a mindset geared for constant connectivity are identified. In order to ascertain whether a cross-boundary mindset of connectedness – conceptualised as cross-domain online vigilance – could pose any threats to individual well-being, a quantitative research project was completed. To address this possibility, a cross-sectional, survey-based study was conducted among a sample of knowledge workers to test hypothesized relations between cross-domain online vigilance, boundary segmentation preferences, and perceived stress. Contrary to expectation, results of the study did not provide statistically significant evidence for a negative association between cross-domain online vigilance and perceived stress, nor any of the hypothesized interactions. This could be explained by the relatively small sample size or the general nature of perceived stress measured in the survey, as confounding factors could arguably have convoluted the variable. However, in further exploratory analyses a small, isolated effect observed for personal online vigilance at work under specific circumstances suggests that future research, involving larger sample sizes is needed to uncover possible relations with stress. Furthermore, the successful application of the adapted survey instrument utilised in the study suggests that the cross-domain online vigilance construct offers a unique perspective through which work-life scholars can examine organisational and technology related mindsets and behaviours.
AFRIKAANSE OPSOMMING: Om konstant verbind tot ander te wees deur die gebruik van epos, verskeie boodskap platforms en sosiale netwerke het ’n algemene praktyk geword vir baie. Dit is merkwaardig om op te let dat hierdie verbindheid gereeld die grense van ons hoof lewensdomeine (die van werk en persoonlike lewe) oorskrei, weens die toenemende deurlaatbaarheid wat met die alomteenwoordigheid van ons mobiele kommunikasietoestelle gepaard gaan. Om te bepaal of ’n ingesteldheid vir hierde “oorgrensende verbintenis”, bekend as oorgrensende aanlyn waaksaamhied, enige bedreiging vir ons welsyn mag inhou, was ’n kwantitatiewe navorsingsprojek uitgevoer wat metings geneem het van individuë se oorgrensende aanlyn waaksaamheid, grensverbande voorkeure, en waargenome spanning. Oor die algemeen dui die bevindinge van die studie daarop dat oorgrensende aanlynwaaksaamheid, by sigself of in interaksie met grensverbande voorkeure, nie ’n statisties betekenisvolle effek op waargenome spanning het nie. As gevolg van die konstante, sowel as die skielike veranderinge wat in ons sosio-tegonologiese kommunikasie paradigma waargeneem word, is dit belangrik dat enige potensiële negatiewe uitkomste wat aan ‘n ingesteldheid teenoor konstante verbintenis gekoppel is tot lig kom. Die studie voer aan dat die oorgrensende aanlyn waaksaamheid konstruk navorsers in verskeie velde mag baat om sin te kan maak van organisasies en informasie kommunikasie toestelverbande kognitiewe ingesteldheid en gedrag wat daarmee gepaard gaan. Daar word aangevoer dat weens die klein, geïsoleerde effek wat onder spesifieke kondisies opgemerk is, toekomstige navorsing met groter proefsteke nodig is om moontlike verbande met spanning te bepaal.
Description
Thesis (MPhil)--Stellenbosch University, 2022.
Keywords
Computer networks -- Social aspects -- South Africa, Human-computer interaction -- South Africa, Digital communications -- Social aspects -- South Africa, UCTD
Citation