Browsing by Author "Langeveld, Allison"
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- ItemUndergraduate student nurses’ perceptions of classroom incivility at a nursing education institution in the Western Cape Province of South Africa(Stellenbosch : Stellenbosch University, 2015-12) Langeveld, Allison; Furst, Laetitia; Stellenbosch University. Faculty of Health Sciences. Dept. of Interdisciplinary Health Sciences. Nursing.ENGLISH ABSTRACT: Uncivil behaviour is a major concern in the nursing education environment. Incivility in this study includes any rude, or disruptive behaviour that impedes the harmonious teaching and learning environments and that harms student-educator and student-student relationships. To date, few studies are available that report on the perceptions of undergraduate student nurses regarding classroom incivility in South Africa. The aim of the study was to investigate uncivil behaviour amongst undergraduate nursing students in the classroom. The objectives were to identify: The types and frequency of student behaviours, perceived as uncivil by fellow students. Threatening behaviours that students observe their fellow students perform. The types and frequency of faculty staff member behaviours, perceived as uncivil by students. Threatening behaviours that students observe faculty staff members perform. A quantitative descriptive study was conducted at a nursing education institution in the Western Cape. The target population included all second, third and fourth-year undergraduate student nurses (N=871), studying towards ultimate registration as professional nurses. A non-probability convenience sampling method was used to select 20% (n=174) of the total population. Data was collected, using the Incivility in Nursing Education survey instrument. The main study had been preceded by a pre-test which involved five participants. These results were excluded from the final data analyses. Ethical approval for conducting the study had been obtained from the University of Stellenbosch, and permission obtained from the nursing education institution’s Research Ethics Committee (Reference number: S14/09/196). An experienced statistician assisted with the data analyses, using a Statistical program for social sciences. Those uncivil student behaviours reported most often by students included acting bored, or apathetic, making disapproving groans, making sarcastic remarks, or gestures, sleeping in class, not paying attention, having distracting conversations during lectures, using cell phones during lectures and arriving late. The reported threatening student behaviours included general taunts, or disrespect towards fellow students and faculty staff, harassing comments (racial, ethnic, gender) directed at students, challenging the knowledge, or credibility of lecturers, and damage to property. The uncivil faculty staff behaviours most often reported by student participants included arriving late for scheduled activities, leaving scheduled activities early, ineffective teaching styles/methods, ignoring disruptive student behaviours, being unprepared for scheduled activities, being inflexible, rigid and authoritarian, and making condescending, or humiliating remarks. The outcomes of this study confirmed that undergraduate student nurses’ had indeed experienced incivility in the classroom. A large group of student participants (n=71/37%) perceived incivility as a moderate problem and reported that students were more likely to engage in uncivil behaviour, than staff. Recommendations from this study include establishing and enforcing a code of conduct, creating forums for open discussion between faculty staff and student representatives, and the development of a policy, or standard operating procedure for reporting uncivil behaviours. It is believed that a better understanding of the occurrence of incivility may result from this study that would assist administrators and faculty staff to guide students towards appropriate classroom behaviour.