Normative versus perceptual gap analysis of hotel product quality as a service to tourism in Kenya

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dc.contributor.authorHerbst FJ
dc.contributor.authorWadawi JK
dc.contributor.authorBresler NC
dc.date.accessioned2012-08-10T18:54:31Z
dc.date.available2012-08-10T18:54:31Z
dc.date.issued2011
dc.descriptionPlease help us populate SUNScholar with the post print version of this article. It can be e-mailed to: scholar@sun.ac.za
dc.descriptionEkonomiese En Bestuurswetenskappe
dc.descriptionNagraadse Bestuurskool
dc.identifier.urihttp://hdl.handle.net/10019.1/42050
dc.publisherChinese Business Review
dc.titleNormative versus perceptual gap analysis of hotel product quality as a service to tourism in Kenya
dc.typeJournal Articles (NON-subsidised)
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