Browsing by Author "Schutte, C. S. L."
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- ItemArchitecting the enterprise towards enhanced innovation capability(Southern African Institute for Industrial Engineering, 2017-12-13) Louw, L.; Schutte, C. S. L.; Du Preez, N. D.; Essmann, H. E.ENGLISH ABSTRACT: In today’s competitive environment, organisations cannot afford to focus only on effectiveness and efficiencies – they also need to innovate. This is evident from most literature sources on innovation. Innovation topics, such as the innovation process and the drivers, barriers, principles, and success factors for innovation, have received a lot of attention in the literature. What is still lacking, however, is a consolidated view of the core requirements for building an innovation capability within an organisation. This paper lays the foundation for an innovation capability reference architecture by identifying those innovation success factors or requirements described in the literature, and consolidating and structuring it within an easy-to-use enterprise architecture framework.
- ItemCapacity self-assessment as a catalyst for improved municipal service delivery(South African Institution of Civil Engineering, 2015-03) Van Baalen, S. M.; Schutte, C. S. L.; Von Leipzig, K.ENGLISH ABSTRACT: This research paper illustrates that accurate and truthful capacity assessments are a fundamental phase of any capacity building process, and that capacity assessments play a fundamental role in reaching the necessary performance efficiency. Service delivery performance enhancements by municipalities are becoming increasingly necessary. At the same time, however, the majority of municipalities in South Africa find themselves under-capacitated. Some municipalities are aware of the lack of capacity within their organisation, but are unable to identify, define and quantify these shortcomings. Many other municipalities are not aware of their capacity shortfalls. In both cases, this is often caused by the lack of necessary systems and procedures to assess the different dimensions of organisational capacity. In this regard, this research paper introduces a proposed Subjective Municipal Capacity Self-Assessment Model (SMCSAM) as an alternative solution to the current practices of the Municipal Demarcation Board. It is intended that this model be used internally by municipalities to sustain internal capacity building and performance enhancement initiatives.
- ItemEnhancing innovation capability maturity through knowledge conversion(AOSIS Publishing, 2011-12) Esterhuizen, D.; Schutte, C. S. L.; Du Toit, A. S. A.Purpose: This research was aimed at investigating organisational support by means of knowledge conversion processes toward maturity growth in innovation capability areas. Problem investigated: No formal guidelines exist for the use of knowledge management to grow innovation capability maturity. As knowledge management plays a fundamental role in an enterprise's ability to innovate successfully, the following question arises: Can knowledge creation processes be used to enable innovation capability maturity growth? Methodology: The literature therefore provides a strong basis for the argument that knowledge management and more specifically knowledge creation processes could be used to improve an enterprise's innovation capability maturity. A knowledge creation framework that enables innovation capability maturity growth was designed by aligning knowledge creation processes to the requirements for innovation capability growth from one maturity level to the next. The time-frame of the research did not allow the implementation of the framework, and five industry and subject theory experts were used to evaluate the framework. Findings: All five experts responded positively to, and were in agreement that the reasoning applied when identifying the specific knowledge creation process path as a key enabler of growth between innovation capability maturity levels is logical and sound. Value of research: The unique research contribution of the framework lies in providing a tangible link between the fields of knowledge management and innovation capability maturity. Conclusion: The impact of this research lies in the development of a knowledge creation framework that provides guidelines for the use of knowledge creation processes as a vehicle for innovation capability maturity growth.
- ItemA systems engineering approach to telemedicine system implementation in South Africa(Industrial Engineering, Stellenbosch University, 2011-09) Van Dyk, L.; Schutte, C. S. L.; Fortuin-Abrahams, J.The South African National Department of Health (DoH) is recognizing, for more than a decade already, the potential benefit of information and communication technology (ICT) to deliver healthcare to rural areas. However, despite generous funding and proven technology, not many of telemedicine systems sustained after pilot phase. The purpose of this paper is to develop a maturity model that can be used to measure and manage the capability of a health system to sustain health care delivery after the pilot phase of a telemedicine project. Four existing frameworks are used as input to this maturity model, namely the ISO 15288 Systems Engineering Life Cycle Standards, the ISO/IEC 15504 Software Process Improvement and Capability Determination (SPICE), eHealth Readiness Instrument for developing countries and the Layered Telemedicine Implementation Model. The validity of this maturity model is tested by means of a focus group discussion, during a workshop of provincial representatives from a provincial department of health (DoH). In conclusion, follow-up work is proposed for the development and validation of future versions of this framework towards a maturity model for telemedicine projects.
- ItemTowards a flexible innovation process model assuring quality and customer needs(Southern African Institute for Industrial Engineering, 2018) Louw, L.; Schutte, C. S. L.; Seidel, C.; Imser, C.ENGLISH ABSTRACT: Successful innovation projects require an adequate innovation management capability in organisations. This means a sufficiently rigorous, continuous, and goal-oriented management of innovation processes. The literature research demonstrates that an integrated innovation methodology requires highly qualitative processes that are both flexible and customer-specific in their design. This work focuses on the FuGle® innovation process model, which is applied at the Industrial Engineering Department of Stellenbosch University. The enhanced FuGle® innovation process model presents flexible processes that are supported by methods and techniques that guide the user to drive innovation projects. This paper presents an innovation approach that enables organisations proactively to manage customer needs and trends. Thus the enhanced FuGle® innovation process model aims to turn an innovation project into a marketable product.