Organisational learning in a traditional rural context : A case study at Lumwana Mine in Zambia

Masialeti, Masialeti (2016-03)

Thesis (MPhil)--Stellenbosch University, 2016.


ENGLISH ABSTRACT: The thesis investigates the relationship between the learning organisation culture and information systems quality. The research is based on the seven dimensions of the learning organisation as per the Marsick and Watkins DLOQ model, Rostow’s modernisation theory and the three information systems quality measures derived from Delone and Mclean’s Information Systems Success Model. The Lumwana mine in Zambia which is situated in deep rural Africa society was used as a case study for this thesis Chapter 1 provides the background, research aims and objectives of the thesis In Chapter 2, the context of Lumwana mine which is situated in a traditional rural area in the Kalumbila district, in North Western Zambia is described. Chapter 3 focuses on various theoretical frameworks used to interpret the data. Chapter 4 discusses the qualitative and quantitative methods used in research for the thesis. It also deals with ethical research issues. In Chapter 5 the quantitative findings are presented by means of descriptive and structured equation modelling tables using SmartPLS software. In Chapter 6 the implications and applications of the research are discussed. After analysis of the survey results and testing of the secondary and main hypotheses tests, there is a strong significance between the dependent and independent variables. The thesis comes to the conclusion that despite people in the Lumwana rural area coming from a background where they are technologically starved, technology acceptance is positive. As a result, the learning organisation culture at Lumwana mine positively impacts on information systems quality.

AFRIKAANS OPSOMMING: Die tesis ondersoek sisteem kwaliteit in die konteks van Lumwana myn in verre Wes-Zambia. Die navorsing is gebaseer op Marsick en Watkins se DLOQ model, Rostow se moderniseringsteorie en Delone en Mclean se Informasiesisteem sukses model. Na diepgaande empiriese analise kom die tesis tot die gevolgtrekking tegnologieaanvaarding is suksesvol en dat dit positief uitwerk op informasiekwaliteit.

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