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A normative approach to organisational performance management (OPM) in municipalities

dc.contributor.authorUys, Frederick M.
dc.contributor.authorJessa, Fakier
dc.date.accessioned2014-04-14T09:58:51Z
dc.date.available2014-04-14T09:58:51Z
dc.date.issued2013-03
dc.identifier.citationUys, F. M. & Jessa, F. 2013. A normative approach to organisational performance management (OPM) in municipalities. Administratio Publica, 21(1):102-126.en_ZA
dc.identifier.issn1015-4833
dc.identifier.urihttp://hdl.handle.net/10019.1/86177
dc.descriptionThe original publication is available at :en_ZA
dc.descriptionUys, F. M. & Jessa, F. 2013. A normative approach to organisational performance management (OPM) in municipalities. Administratio Publica, 21(1):102-126.en_ZA
dc.description.abstractThe research on organisation performance management (OPM) in municipalities in South Africa was undertaken for the purpose of developing a perspective on the importance of its function and to argue for its inclusion in the management system of a municipality. The article emphasises the interrelationships between four themes, namely the objectives, capacity, resources and the types(s) of performance measuring instrument(s) a municipality should employ. Several aspects of municipal performance necessary for the efficient, effective and economic functioning of a municipal entity, its growth and development are explored. Among these are public participation, strategy, leadership, productivity, monitoring and evaluation of successes and failures, and importantly too, the culture of performance management and measurement. The focus of the article is on a theoretical understanding of OPM, its place and purpose, the compelling relevant local government legislation and the commitment of top managers to driving OPM institutionalisation and implementation. The evaluation of the research findings presented enough material from which to develop a normative approach to OPM for each of the four themes. Finally, the article lists suggested norms for the setting out of a normative frameworkd and accompanying strategies for the implementation and institutionalisation of OPM at municipalities in South Africa.en_ZA
dc.format.extent25 p.
dc.language.isoen_ZAen_ZA
dc.publisherASSADPAMen_ZA
dc.subjectMunicipal government -- South Africaen_ZA
dc.subjectGovernment productivity -- South Africa -- Measurementen_ZA
dc.subjectGovernment employees -- Rating of -- South Africaen_ZA
dc.subjectTotal quality management in government -- South Africaen_ZA
dc.titleA normative approach to organisational performance management (OPM) in municipalitiesen_ZA
dc.typeArticleen_ZA
dc.description.versionPublishers' versionen_ZA
dc.rights.holderASSADPAMen_ZA


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