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A real-time scheduling system for a sensorised job shop using cloud-based simulation with mobile device access
(South African Institute for Industrial Engineering, 2018)
Scheduling is a challenge that continues to trouble management of the operational phase of the manufacturing life cycle and can be attributed to the complex, dynamic and stochastic nature of a manufacturing system. Computer ...
Managing customer experience using data analytics in a partnering venture
(South African Institute for Industrial Engineering, 2018)
Today’s technologies are changing the physical, digital and biological worlds. This change impacts the economy and how industries operate. In the light of this, we ask how these changes can be incorporated into customer ...
Development and demonstration of a customer super-profiling tool to enable efficient targeting in marketing campaigns
(South African Institute for Industrial Engineering, 2018)
ENGLISH ABSTRACT: Being part of a competitive generation demands having good marketing policies to attract new customers as well as to retain existing customers. This research outlines a general methodology for segmentation ...
Development of a demonstrator of big data analytics
(South African Institute for Industrial Engineering, 2018)
Big Data Analytics is now not only being applied in the fields of science and business, but in healthcare and economic development, by organisations such as the United Nations. The research presented in this article provides ...
Development of a data analystics-driven system for instant, temporary personalised discount offers
(South African Institute for Industrial Engineering, 2018)
The innovation of targeting customers with personalised discount offers has been incorporated into business strategies in order to ensure a competitive advantage amongst peers along with ensuring customer experience. In ...