Now showing items 1-2 of 2
The impact of organisational structures on service delivery : a case study of the uMgungundlovu District Municipality
(Stellenbosch : University of Stellenbosch, 2007-03)
The uMgungundlovu District Municipality is one of the ten district municipalities of the KwaZulu-Natal Province which was formed after the disestablishment of the Indlovu Regional Council in the year 2000. This Municipality ...
An assessment of the implementation of the Service Delivery Improvement Policy in the Department of Arts, Culture and Tourism in KZN
(Stellenbosch : University of Stellenbosch, 2009-03)
As an attempt to usher in a paradigm shift in the way public services are rendered in the new dispensation, Section 195 of the Constitution of the Republic of South Africa, Act No. 108 0f 1996, envisages a Public Administration ...