A guide for integrating total quality management and physical asset management in the food industry

Date
2018-12-10
Journal Title
Journal ISSN
Volume Title
Publisher
Southern African Institute for Industrial Engineering
Abstract
ENGLISH ABSTRACT: The integration of an organisation’s asset management and total quality management systems has become important in addressing operational challenges in the food industry. This paper proposes a guideline for implementing these systems through an integrated approach that aims to improve product quality. The grounded theory methodology is used to develop a theory based on expert opinions in the South African food and engineering industries. The results are presented in a model in which systems integration is identified as the central phenomenon for improving food quality. Analysis and interpretation of the model is presented in the form of a guideline for managers.
Description
CITATION: Van Heerden, M. A. & Jooste, J. L. 2018. A guide for integrating total quality management and physical asset management in the food industry. South African Journal of Industrial Engineering, 29(4):155-170, doi:10.7166/29-4-1944.
The original publication is available at http://sajie.journals.ac.za
Keywords
Total quality management, Knowledge management, Systems integration, Industrial management, Food industry and trade
Citation
Van Heerden, M. A. & Jooste, J. L. 2018. A guide for integrating total quality management and physical asset management in the food industry. South African Journal of Industrial Engineering, 29(4):155-170, doi:10.7166/29-4-1944