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Patient flow and congestion in the out-patient department at Zithulele Hospital

dc.contributor.advisorVisagie, Stephan E.en_ZA
dc.contributor.authorGibson, Emmaen_ZA
dc.contributor.otherStellenbosch University. Faculty of Economic and Management Sciences. Dept. of Logistics. Logistics.en_ZA
dc.date.accessioned2017-02-13T16:10:48Z
dc.date.accessioned2017-03-29T11:50:16Z
dc.date.available2017-02-13T16:10:48Z
dc.date.available2017-03-29T11:50:16Z
dc.date.issued2016-12
dc.identifier.urihttp://hdl.handle.net/10019.1/100951
dc.descriptionThesis (MCom)--Stellenbosch University, 2016.
dc.description.abstractENGLISH SUMMARY : This thesis considers the causes and effects of congestion in the out-patient department (OPD) at Zithulele hospital, a rural healthcare facility located in the Eastern Cape province of South Africa. Detailed mathematical models are developed to analyse the flow of different types of patients through the OPD and evaluate strategies for reducing the negative effects of congestion. The OPD model is implemented as a decision support tool which can be used by hospital staff.en_ZA
dc.description.abstractAFRIKAANSE OPSOMMING : Geen opsomming beskikbaar.af_ZA
dc.format.extentxviii, 138 pages ; illustrations
dc.language.isoen_ZAen_ZA
dc.publisherStellenbosch : Stellenbosch University
dc.subjectMathematical optimizationen_ZA
dc.subjectOperations research -- Eastern Cape (South Africa)en_ZA
dc.subjectAmbulatory medical care -- Eastern Cape (South Africa)en_ZA
dc.subjectUCTD
dc.subjectSimulation methodsen_ZA
dc.titlePatient flow and congestion in the out-patient department at Zithulele Hospitalen_ZA
dc.typeThesisen_ZA
dc.rights.holderStellenbosch University


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