Advisor
Now showing items 1-3 of 3
-
A clarification of the use of multiple regression analysis in meeting the burden of proof in compensation discrimination litigation
(Stellenbosch : Stellenbosch University, 2005-04)ENGLISH ABSTRACT: The new set of employment equity laws call for South African organisations to justify their compensations systems. During compensation discrimination litigation, evidence is required to support arguments ... -
Emotional labour and the experience of emotional exhaustion amongst customer service representatives in a call centre
(Stellenbosch : University of Stellenbosch, 2006-03)In the new service economy organisations have to distinguish themselves from their competitors in terms of the quality of their service delivery. In order to attain this new goal organisations realise the important role ... -
The OPQ 32i (Occupational Personality Questionnaire 32 Version i) as a predictor of employee theft in a financial institution
(Stellenbosch : University of Stellenbosch, 2005-03)The impact of employee theft in organisations is far reaching and includes financial as well as non-financial costs. Nowhere is the reduction of theft more important than in financial institutions. Research has shown that ...
