Browsing by Author "Pienaar, Adri"
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- ItemExploring behavioural challenges in supply chain management of George Municipality in order to function optimally(Stellenbosch : Stellenbosch University, 2019-12) Pienaar, Adri; Mortimer, Len; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.ENGLISH SUMMARY : The employees working in the supply chain management Unit and environment at George Municipality are experiencing behavioural challenges, which have a negative effect on the unit’s functioning, the productivity of employees and service delivery to communities. The purpose of this study is to explore the unethical conduct that occurs, the way management deals with the occurrence of such behaviour, and if instilling good values and moral standards can make a difference in the behaviour of the leaders and employees in order to redress the negative perception employees and the public have of the municipality. The literature review contains theories and research from scholars in the field of ethical behaviour in organisations, with specific reference to supply chain management units. It includes research regarding codes of ethics and standards; the importance of ethical conduct; existing unethical behaviour; and financial management and behavioural challenges, with a focus on the international, national and local environments. The legislative considerations for ethical governance are discussed and a case study approach is used to investigate the research problem, pointing out the occurrence of existing unethical conduct in the organisation. Managers and employees are included in the study, which uses data-collection methods of face-to-face interviews and self-administered questionnaires. The study concludes that the municipality is marred with behavioural challenges amongst managers and employees in the Supply Chain Management unit and environment. Findings of the study reveal that the municipality does not have an ethics policy or ethics officials in its employment, and does not pay adequate attention to the occurrence of unethical conduct and challenges. Furthermore, the study reveals that political interference is present in the administration of the municipality. Therefore, for the municipality’s Supply Chain Management unit to function optimally and in order to instil good behavioural values and moral standards there is a need to establish and implement an ethics policy and provide training programmes and awareness campaigns on behavioural challenges to all internal and external stakeholders. Further studies should include the exploration of the consequences of behavioural challenges for managers, officials and service delivery in government organisations.