Browsing by Author "Nene, Siyabonga Erick"

Now showing 1 - 1 of 1
  • Thumbnail Image
    Item
    Knowledge audit methodologies : the importance of knowledge management infrastructure
    (Stellenbosch : Stellenbosch University, 2020-03) Nene, Siyabonga Erick; Maasdorp, Christiaan H.; Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science.
    ENGLISH SUMMARY : The thesis considers various knowledge audit methodologies in terms of knowledge management infrastructure factors. The mainstream knowledge audit methodologies all seek to determine what knowledge exists in the organisation to determine the gap between the knowledge required by the organisation to meet its goals and knowledge already available and accumulated in the organisation. Current methodologies and methods for knowledge audits are analysed in terms of a particular framework for knowledge management that includes infrastructure as underlying and supporting various knowledge management systems. These infrastructure elements comprise of organisational culture, organisational structure, information technology infrastructure, common knowledge, and the physical environment. The analysis shows that knowledge audits fit in the broader knowledge management framework primarily as part of knowledge discovery systems. However, it is argued that knowledge discovery systems also contain knowledge management infrastructure elements that are not necessarily considered by mainstream knowledge audit methodologies, because the focus is primarily on capturing knowledge content rather than considering the conduits of that content. It is concluded that knowledge audit methodologies focused primarily on the capturing of tacit knowledge content do not appreciate the extent to which that knowledge content is embedded in and mediated by the underlying infrastructure that is normally not considered as part of such knowledge audits. Finally, the thesis proposes ways in which knowledge audits could also consider the wider knowledge management infrastructure elements.