Browsing by Author "Maritz, Yrika Vanessa"

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    A public sector model for governance, leadership and management development : the Namibian case
    (Stellenbosch : Stellenbosch University, 2018-12) Maritz, Yrika Vanessa; Schwella, Erwin; Theletsane, Kula Ishmael; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.
    ENGLISH SUMMARY : The repositioning of public service training or management development institutes (MDIs) as they relate to governance and improved service delivery has been the focus of a number of studies largely conducted by various international organisations. Unlike these studies, which focus broadly on the importance and necessity of public service training as part of the reform agenda, and despite national differences, these public service training institutes (PSTIs) or MDIs all experience common challenges around sustainability, relevance, governance and institutional arrangements. This study builds on the outcome of these previous studies’ findings by drawing on organisation and management theories to investigate the changing patterns of governance, management and leadership development with a specific focus on the Namibian public sector. Using a multiple case study approach alongside Grounded Theory Methodology, three case MDIs from across the Commonwealth are examined and subjected to a comparative analysis. The outcome of analysis is a normative model which is validated through two Delphi rounds. The model is then applied to the Namibian case, the Namibia Institute of Public Administration and Management (NIPAM) to assess its relevance and shortcomings and to ultimately contribute towards a public sector learning governance culture.
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    The use of social media as a public participation strategy in the public service of Namibia
    (Stellenbosch : Stellenbosch University, 2015-04) Maritz, Yrika Vanessa; Schwella, Erwin; Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership.
    ENGLISH ABSTRACT: This exploratory study attempts to establish the readiness of the Namibian government in using social media as a strategy for public participation. The subject of public participation as a strategy to improve the process of policymaking has been researched extensively. Similarly, the use of social media to promote public participation which in turn influences service delivery is gaining popularity in many scholarly works. However, there is still a paucity of research investigating the use of social media as a public participation strategy to improve policymaking. Given the speed at which people worldwide have embraced the use of social media, the current study provides an opportunity to establish how the Namibian government can utilise social media as a strategy to facilitate public participation. This two-way engagement is necessary to improve the government’s efforts in the development of policies and programmes and ultimately improved service delivery. Theoretically, the analysis in this study centred on theories of public participation and emergent theories of the use of social media for good governance. The current study utilised a multi-case study approach and a combination of research techniques in collecting data. These included document analysis – in both paper and digital formats – and unstructured interviews with key respondents from the main government institutions and their strategic role in the implementation of e-government in Namibia. The study employed a systematic approach in answering all five research questions to meet the research objectives. It concludes that, although the Namibian context and legislative framework support public participation broadly, there are still a number of challenges which impact on the readiness to use social media as a strategy for public participation in the Public Service of Namibia. Following this, a set of recommendations for both policy and further research is presented.