A design framework to create Artificial Intelligence Coaches

Date
2020-08
Journal Title
Journal ISSN
Volume Title
Publisher
Oxford Brookes University
Abstract
There is on going debate about the potential impact of artificial intelligence (AI) on humanity. The application of AI in the helping professions is an active research area, but not in organisational coaching. Guidelines for designing organisational AI Coaches adhering to international coaching standards, practices and ethics are needed. This conceptual paper presents the Designing AI Coach (DAIC) framework that uses expert system principles to link human coaching efficacy (strong coach-coachee relationships, ethical conduct, focussed coaching outcomes underpinned by proven theoretical models) to established AI design approaches, creating a baseline for empirical research.
Description
CITATION: Terblanche, N. 2020. A design framework to create Artificial Intelligence Coaches. International Journal of Evidence Based Coaching and Mentoring, 18 (2):152-165. doi:10.24384/b7gs-3h05
The original publication is available at https://radar.brookes.ac.uk/radar/items/b6bb9783-f20a-44f6-9e07-f9bdf4437eb1/1/
Keywords
Artificial intelligence, Executive coaching, Coaching -- Organisation
Citation
Terblanche, N. 2020. A design framework to create Artificial Intelligence Coaches. International Journal of Evidence Based Coaching and Mentoring, 18 (2):152-165. doi:10.24384/b7gs-3h05