Department of Business Management
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Browsing Department of Business Management by Author "Berning, Anika"
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- ItemSustainable supply chain engagement in a retail environment : the case of Woolworths food suppliers(Stellenbosch : Stellenbosch University, 2014-12) Berning, Anika; Venter, Chanel; Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Business Management.ENGLISH ABSTRACT: Sustainability is a key requirement for business success and is often regarded a competitive advantage if strategically managed. Sustainability-mature organisations look to their value chains where the retailer-supplier relationship becomes critical in embedding sustainability. With this in mind, it has been established that a large South African retailer, Woolworths, has limited insight into the level of engagement in terms of sustainability with its key food suppliers, and no knowledge of the effectiveness of current tools used in enhancing their supply chain sustainability. This poses a problem, as it hinders the full implementation of Woolworth’s sustainability strategy across their value chain. In response to this, a study was undertaken to establish the level of engagement in terms of sustainability and obtain supplier feedback on the effectiveness of current tools used to enhance Woolworth’s supply chain sustainability. To facilitate this, the United Nations’ Global Compact and the Supply Chain Sustainability Guideline were utilised. Secondary research was conducted by means of a literature review covering the theoretical concepts of corporate social responsibility, sustainability, supply chain sustainability and retailer-supplier collaboration. The qualitative and exploratory nature of the study necessitated a case study research design, while the technique of purposive sampling was used to select the sample of three of Woolworths’ food suppliers. Data was collected by means of semi-structured interviews facilitated by an interview guide, and data analysis was conducted with Atlas.ti software. It was determined that the current engagement around sustainability between Woolworths and their suppliers is still at a basic and broad level, with a strong environmental focus. Additionally, monitoring and support of sustainability initiatives seems to be lacking. Managerial implications emphasise the importance of an integrated sustainability approach driven by the retailer and a strong focus on collaboration and communication with suppliers around ongoing sustainability challenges and opportunities. The United Nations Global Compact Supplier Engagement Continuum was utilised as a framework to map the current level of engagement and was amended for use in the South African context. Future research agendas suggest replica studies in other industries, and that the amended continuum should be tested and further refined for the South African context. In conclusion, specific propositions were formulated to aid future research.