Collection A

Investigating the impact of employee motivation on the level of external customer service within Nedbank

Mavrothalassitis, Paul (Stellenbosch : Stellenbosch University, 2010-03)

The necessity for organisations to deliver exceptional service to customers remains a primary factor for sustainability. Organisations continuously seek differentiation from their competition to realise their strategic ...

The viability of crowdsourcing : a supply side market survey

Strauss, D Niel (Stellenbosch : Stellenbosch University, 2011-03)

ENGLISH ABSTRACT: Crowdsourcing is a new phenomenon, giving companies the ability to tap into the wisdom of crowds in order to solve complex problems, often at a fraction of the cost. In this document, the viability of ...

Ontleding van die intertemporale en kruissektorale verdelingseienskappe van kontantvloeiverhoudings vir nywerheidsmaatskappye : resultate van die Johannesburgse Effektebeurs (1975-1993)

Groenewald, Jakobus Johannes (Stellenbosch : Stellenbosch University, 1995-03)

ENGLISH ABSTRACT: Traditional financial ratios are used by different analysts to predict and evaluate various elements of a company. However, such ratios all suffer from the basic limitation of accrual-based accounting, ...

Requirements of customer interface design in South African business-to-consumer electronic commerce

Strydom, Adriaan (Stellenbosch : Stellenbosch University, 2003-12)

ENGLISH ABSTRACT: The effective application of the requirements of customer interface design is critical for the success of business-ta-consumer electronic commerce ventures. The challenging environment experienced by ...

A conceptual framework of critical success factors for organisations to consider as they move towards full-scale B2B e-commerce

Vosloo, Gideon John (Stellenbosch : Stellenbosch University, 2003-04)

ENGLISH ABSTRACT: Corporate alliances have never been stronger than in the current environment. The more people that have access to the organisation’s products and services the better. Success is achieved through alliances ...

A comparative study of multiple criteria decision making methods for contractor selection

Bredell, Marius (Stellenbosch : Stellenbosch University, 2003-12)

ENGLISH ABSTRACT: One of the most difficult and more important decisions taken by a client is the selection of the most appropriate contractor. It requires the assessment of various factors, often conflicting, in order to ...

A decision support system to optimise the available resources at Kimberley Mines

Du Toit, Jeremias Cornelius (Stellenbosch : Stellenbosch University, 2007-03)

ENGLISH ABSTRACT: Diamond mining started in Kimberley in the early 1870s following the discovery of the various diamond bearing kimberlite pipes. Initial open pit mining was replaced by underground mining as the pits went ...

The strategic management of a DERI

Smuts, Petrus Gerhardus (Stellenbosch : Stellenbosch University, 2004-12)

ENGLISH ABSTRACT: The term DERI stands for Defence Evaluation and Research Institute. DERls are strategic institutes, established primarily to provide technological support to the Department of Defence. They are responsible ...

A strategic planning guide for the South African Department of Correctional Services on the implementation of new management philosophies

Wessmann, Goltz (Stellenbosch : Stellenbosch University, 2003-12)

ENGLISH ABSTRACT: This study focuses on the development of a strategic planning guide for the Department of Correctional Services. It was initiated through the realisation, by the author, that new management philosophies ...

Reproducible computational biology experiments with SED-ML -The Simulation Experiment Description Markup Language

Waltemath, Dagmar Adams, Richard Bergmann, Frank T Hucka, Michael Kolpakov, Fedor Miller, Andrew K Moraru, Ion I Nickerson, David Sahle, Sven Snoep, Jacky L Le Novere, Nicolas (BioMed Central, 2011-12)

Abstract Background The increasing use of computational simulation experiments to inform modern biological research creates new challenges to annotate, archive, share and reproduce such experiments. The recently ...

Assessment of microbial levels in the Plankenburg and Eerste Rivers and subsequent carry-over to fresh produce using source tracking as indicator

Huisamen, Nicola (Stellenbosch : Stellenbosch University, 2012-03)

ENGLISH ABSTRACT: The agricultural sector of South Africa is currently facing a serious water crisis. The decreased availability of water as a result of climate change and the constantly growing population has left many ...

Impact of environmental factors on the metabolic profiles of Kefir produced using differen Kefir grains and subsequent enrichment of Kefir prepared with mass cultured grains

Ntsame Affane, Armelle Lyvane (Stellenbosch : Stellenbosch University, 2012-03)

ENGLISH ABSTRACT: The fermentation of milk has been known for millennia and leads to nutritious and prolonged shelf-life dairy products. In Southern Africa, traditional fermented dairy products have the same value as ...

Collection A

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