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Trust and formalisation of the industrial relations structure with reference to Purcell's model of industrial relations patterns

Kritzinger, J.; Cillie, G. G. (AOSIS OpenJournals, 1994-06)

Purcell (1984) argues that the level of trust between management and union and the formalisation of the industrial relations structure, are two dimensions that will result in more effective industrial relations. The aim ...