Gebruik van die geïntegreerde kommunikasiemodel vir beeldvorming en –projeksie in die bepaling van die beelduitstraling van Helen Zille : die bekendstelling van ’n verfynde model vir die analise van ekspressiewe en relasionele boodskappe

Vermaak, Mariska (Stellenbosch : University of Stellenbosch, 2009-03)

Thesis (MPhil (Document Design))--University of Stellenbosch, 2009.


This study focused on the image formation and projection of Helen Zille, leader of South Africa’s largest opposition party. South Africans are heading to voting stations in 2009 for the national and provincial election. For this reason the image a party portrays in all the methods it uses to attract voters needs to be perfect. Such methods include voting-posters, public debates and newsletters. This study focuses on the newsletters that Helen Zille writes every week and takes the form of a corpus analises. The study also shows the importance of the documentation from the leader of any institution. Such reasons include that the leader is the most identifiable person thereof. This study was undertaken within the framework of the Integrated Communication Model for Image formation and projection (IFP-model) developed by Professor Leon de Stadler. The model consists of three levels, namely the image, the information design and the document design. Each of these levels focuses on specific phases of image formation and projection. Image focuses on the intended (the desired image the institution want to construe) and the construed (the image the reader derives from the documentation) image. The information design involves the manner in which the reader accesses the text. There are three ways, which are the physical access (that which the reader sees first), the intellectual access (the way in which the information is interpreted) and the emotional access (how the reader feels about the content). The document design focuses on the four messages which appear in the text. They are the referential (the content), the appealing (the objectives), the expressive (the image of the sender) and the relational (the relationship between the reader and the sender) messages. This study focuses on the expressive and relational messages. Other questions mentioned in this study are whether the IFP-model kan be used as an analytical instrument and if this model kan be refined to place more emphasis on the expressive and relational messages. After the expressive and relational messages where identified, various tendencies where noticed in the content, style, structure and graphics thereof. These tendencies include a positive focus in the content, an informal style, high information density and the use of photographs as graphics. These tendencies where used to refine the IFP-model. The analises of the newsletters indicated that Helen Zille portrayed an image of a self-assured leader, but that this image was influenced by tendencies such as a negative focus on the ANC. Further findings showed that the IFPmodel can be used as an analytical instrument, but that more emphasis should be placed on refining the model so that it includes various aspects of the different levels, such as the different ways a reader gains access in the information design. This study also introduced a refined model which can be used to analyze the expressive and relation messages.

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