Type

Now showing items 1-4 of 4

  • Multi-objective optimisation in the retail banking industry with stochastic discrete-event simulation 

    Scholtz, Esmarie (Stellenbosch : Stellenbosch University, 2011-12)
    ENGLISH ABSTRACT: Cash management is a multi-objective optimisation problem which aims to maximise the service level provided to customers at minimum cost. The topic of du Toit's (2011) masters thesis was automated teller ...

  • Pick 'n Pay online shopping 

    Walker, Pia (Stellenbosch : Stellenbosch University, 2011-12)
    ENGLISH ABSTRACT: The topic of this project is online shopping at Pick n Pay. The service is currently inefficient and needs to be improved. Customers are sometimes left unhappy as they often do not receive their orders ...

  • Quantification and evaluation of customer travelling experience using quality management tools 

    Skuce, Emile (Stellenbosch : Stellenbosch University, 2011-12)
    ENGLISH ABSTRACT: "There are approximately 3,9 million public transport commuters. The 2,5 million taxi commuters account for over 63 percent of public transport work trips, bus services account for another 22 percent ...

  • A study of Shoprites imported non-foods supply chain 

    Du Toit, Nina (Stellenbosch : Stellenbosch University, 2011-12)
    ENGLISH ABSTRACT: The Shoprite retail group, based in South Africa, imports over 90% of their non-food goods. Two routes for transporting imports to Johannesburg were studied, specifically, (1) cross-docking the goods ...