• Patients’ satisfaction with clinical Laboratory Services in Public Hospitals in Ethiopia 

      Hailu, Hiwot Amare; Desale, Adinew; Yalew, Anteneh; Asrat, Habtamu; Kebede, Sisay; Dejene, Daniel; Abebe, Hiwot; Gashu, Andargachew; Yenealem, Dereje; Moges, Birhan; Yemanebrhane, Nebiyou; Melese, Daniel; Gurmessa, Ashebir; Mohammed, Awad; Getu, Zekaryas; Ayana, Gonfa; Kebede, Adisu; Abate, Ebba (BMC (part of Springer Nature), 2020-01-03)
      Background: Knowing customers’ level of satisfaction is relevant to improve and provide quality health care services. In the clinical laboratory, monitoring customers’ satisfaction is an important indicator of the ...