Development of a questionnaire for assessing work unit performance

Spangenberg, H. H. ; Theron, C. (2004-10)

The original publication is available at http://www.sajip.co.za

Article

The aim of this study was to develop a generic work unit performance measure that can be utilized in private, public and non-profit work units. Development of such a questionnaire, called the Performance Index (PI) comprised three steps, namely deciding on a baseline structure for the model; verifying the model and dimensions through subject expert feedback; and consolidating the model and refining the questionnaire. The sample consisted of 60 units rated on a 360 basis by 257 respondents. Item and dimensionality analyses, followed by confirmatory factor analysis utilizing LISREL produced acceptable model fit. Overall, results provided reasonable psychometric support for the Performance Index.

Die doel van die studie was om ’n generiese werkeenheid- prestasiemeting te ontwikkel wat in privaat, openbare en nie-winsgerigte organisasies gebruik kan word. Die ontwikkeling van die vraelys, die Prestasie-Indeks (PI) het drie stappe behels, naamlik om te besluit op ’n onderliggende struktuur vir die model; om die model en dimensies deur middel van ekspert-beoordeling te verifieer; en om die model te konsolideer en die vraelys af te rond. Die steekproef het bestaan uit 60 eenhede wat op ’n 360-basis deur 257 respondente beoordeel is. Item- en dimensionaliteitsontledings, gevolg deur Lisrel-gedrewe bevestigende faktorontleding het gedui op aanvaarbare modelpassing. In geheel beslou het resultate redelike psigometriese ondersteuning aan die Prestasie-Indeks verleen.

Please refer to this item in SUNScholar by using the following persistent URL: http://hdl.handle.net/10019.1/19519
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