An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station

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dc.contributor.advisor Weaver, Belinda
dc.contributor.author Krause, Barret
dc.contributor.other University of Stellenbosch. Faculty of Economic and Management Sciences. School of Public Management and Planning.
dc.date.accessioned 2011-09-12T10:44:46Z
dc.date.available 2011-09-12T10:44:46Z
dc.date.issued 2004-04
dc.identifier.uri http://hdl.handle.net/10019.1/16374
dc.description Thesis (MPA)--University of Stellenbosch, 2004. en_ZA
dc.description.abstract ENGLISH ABSTRACT: The purpose of this thesis is to assess the performance appraisal system, namely the Performance Enhancement Process (PEP), of the South African Police Services at Parow. The premise of the study is that PEP is a sound policy document, but that there are potential problems with its implementation at station level. To this end, the reader is presented with an overview of the relevant literature pertaining to performance appraisals. The shift in managerial philosophy and the organisational change from a force to a service and its effect on performance appraisals are discussed. The results of the empirical study are presented and it is concluded that there are various problems with the implementation of PEP at station level. The researcher presents the following practical recommendations: - Conduct an audit; - Eliminate structural problems; - Adequate appraiser training; - Appraisee training; - Connect the PA system to other organisation systems; and - Obtain a charter from top management. The reader is then presented with a conclusion of the research. en_ZA
dc.description.abstract AFRIKAANSE OPSOMMING: Die doel van die tesis is om die prestasie waardering stelsel van die Suid Afrikaanse Polisie Dienste, naamlik die Prestasie Verbeterings Proses (PEP), te evalueer te Parow. Die uitgangspunt van die studie is dat PEP ‘n gesonde beleidsdokument is, maar dat daar egter potensiële probleme is met die implementering daarvan op stasie vlak. Om hieraan te voldoen, word die leser voorsien van ‘n oorsig oor die toepaslike literatuur betrokke tot prestasie waardering. Die verskuiwing in bestuursfilosofie en die organisatoriese verandering van ‘n mag tot ‘n diens en die effek op prestasie waardering word bespreek. Die uitslae van die empiriese studie word aangebied en die gevolgtrekking word gemaak dat daar wel verskeie probleme is met die implementering van PEP op stasievlak. Die navorser bied die volgende prakiese aanbevelings aan: - Die aanvoer van ‘n oudit; - Eliminering van struktuele probleme; - Voldoende “appraiser” opleiding; - “Appraisee” opleiding; - Opkoppeling van die waardeeringstelsel met ander organisatoriese stelsels; en - Kry ‘n handves van topbestuur. Die leser voorsien van ’n gevolgtrekking oor die studie. af
dc.format.extent vi, 102 leaves : ill.
dc.language.iso en_ZA en_ZA
dc.publisher Stellenbosch : University of Stellenbosch
dc.subject South African Police Service -- Officials and employees -- Rating of en_ZA
dc.subject Employees -- Rating of -- Case studies en_ZA
dc.subject Performance standards -- Case studies en_ZA
dc.subject Achievement motivation en_ZA
dc.subject Theses -- Public management and planning en_ZA
dc.subject Dissertations -- Public management and planning en_ZA
dc.title An evaluation of the Performance Enhancement Process (PEP) of the South African Police Service (SAPS) : a case study at Parow Police Station en_ZA
dc.type Thesis en_ZA
dc.rights.holder University of Stellenbosch


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